Karishma Shah, B.E,Mba, Pmp®,Sfc Email & Phone Number

Ontario, Canada

Canada

• Built and nurtured positive and strong relationship with automotive clients resulting in business engagement renewals and generated 4000+ hours of new project opportunities over a span of 2 years.
• Spearheaded continuous improvement efforts and improved quality of deliverable by optimizing test plans and eliminating redundant test cases resulting in significant improvement of testing turnaround time.
• Led business requirements discussions, documentation approvals and project… Show more
• Led business requirements discussions, documentation approvals and project prioritization on weekly basis with internal and external stakeholders
• Identified opportunities for usability improvements in existing suite of applications and executed improvement projects resulting in enhanced user experience.
• Facilitated the software delivery methodology transition from waterfall to agile methodology as part of the organization wide change resulting in substantial improvement in speed to market and positively impacting.

India

• Managed geographically distributed teams in North America and Asia Pacific region with total team size of 35 members and delivered multiple projects with a consistent cadence of project reporting.
• Analysed and improved the accuracy of resource planning budget forecasts to 96% in a $15 Million systems engineering project.
• Led a Six Sigma project and improved customer satisfaction through a 60% improvement in Service levels of vehicle program data sharing and syncing between different… Show more
• Led a Six Sigma project and improved customer satisfaction through a 60% improvement in Service levels of vehicle program data sharing and syncing between different sites. Show less

India

• Delivered sales objectives through dealerships in assigned territory contributing to annual sales of $60 million working with cross functional teams in sales planning, marketing, dealer development and extended service.
• Delivered 100% on dealer annual business plan targets comprising of wholesale/retails, market share, customer satisfaction index by weekly sales calls and monthly reviews at regional level and mid-year & annual reviews.
• Delivered… Show more
• Delivered customer satisfaction and maintained optimum dealer inventory levels by analysing sales trends & maintaining wholesale order forecasting accuracy over 95%.
• Reviewed operations performance and process sustenance every month at dealership level ensuring adherence to prescribed policies & procedures. Show less

India

• Defined and executed a winning Go-To-Market plan for the roll out of heavy duty trucks (9-49 tonnes) through well-defined application segments, territories and selected customers.
• Conducted a market study by primary research with end users to understand their fleet operations and requirements.
• Defined customer selection criteria by adopting key account management strategy followed by Daimler AG and identifying and acquiring customers for initial vehicle seeding.
• Defined and… Show more
• Defined and presented a sales operations tool kit comprising of knowledge on product, competitor, application, fleet operations, key buying factors and business dynamics.
• Ensuring implementation of value based selling model (Product FAB – Features Advantages and Benefits) through presentations on sales tool kit. Show less

India

• Delivered and owned mechanical design of turnkey power projects by working closely with customer, approved vendors and cross-functional teams.
• Improved documentation approval turnaround time by 50% and reduced documentation errors by 75% through drawings and document checklist leading to increased customer satisfaction.

India

• Delivered and designed techno commercial proposals comprising of balance of plant and energy equipment by working with end customers and regional sales team.
• Improved proposal submission turnaround time by 66% through creation of utility database leading to increased customer satisfaction.

Pgpm, Business Administration And Management, General

Bachelor Of Engineering, Mechanical