Kari Scheaffer Email & Phone Number

Lancaster, Pa

• Designed and implemented strategic orientation and training program and responsible for administration and created an on-boarding system that helped team members start their career with success• Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.• Responsible for overall coordination and management of contract, project, vendor, and company records, and confidential coworker labor entry, verification, and adjustments. • Assisted in Strategic Planning and Business Continuity Planning with the goal of meeting the needs of internal and external clients • Established and developed highly-efficient and dependable team by delivering ongoing coaching and motivation and fostering career advancement. Created programs that strategically targeted the goals of each team member. • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of internal client’s activities.

Lemoyne, Pa

• Skill marketing of internal clients to external clients through e-mail and personal contact• Was responsible for sales and internal client relations with the goal of meeting each customer’s individual needs. • Resolved escalated client and internal client issues in timely manner• Enhanced branch production rates by handling staff conflicts, evaluations, hiring/termination processes, coaching employees on company protocol and payroll operations.• Responsible for attending and building external client relations at trade shows for two Chambers of Commerce in the Harrisburg and West Shore region• Worked with Chamber of Commerce existing members to ensure that their needs were being met through the Chamber. • Trained and developed office staff and temporary workers

Harrisburg, Pa

• Updated plans of treatment for nursing staff• Assisted as needed with scheduling staff care in homes• Created system which tracked education for nurses and CNA's with an excel spreadsheet and updated personnel records as needed.• Coordinated continuing education training programs for the nursing staff.• Ensured the needs of external clients were met by sending them a caregiver that was skilled in the client’s area of need.