Karissa Fields Email & Phone Number

Dayton, Tx, Us

Dayton, Texas

-Interacting with customers on a daily basis to meet their current and future construction needs-Enter daily reports including production, rod receipts and testing

Pearland,Tx

▪ Customer Service duties including – daily interaction with customers, order entry for purchasing, production and shipping for multiple customers ▪ Coordinate for Custom Packaging division between shipping department and logistics to insure orders are shipped accurately and on time. ▪ Work with planning department on scheduling production and acquiring raw materials for upcoming customer needs ▪ Invoicing and account reconciliation for multiple Custom Packaging division customers ▪ Lead project planning for new customers to insure successful startup. Tasks include owning and leading project scorecard, assigning and managing action items for each department, coordination of component procurement, set up of customer, products and warehouse in our internal Chempax program. ▪ Implement set up and streamlining of new and existing customer processes in order to provide timely and accurate services. ▪ Review current processes to capture leakages and increase profit.

 Accounts Receivable Accounts Payable Invoicing for 4 North American Chemical properties including credits and chargebacks New customer and product set up in LN system New vendor set up in Onbase & Coupa systems Customer account research and reconciliation Create customized reports for all departments including sales, warehousing, finance, etc. Assist with creating sales agreements and research for new customers and renewals Familiar with SOX audit compliance Interact with Customers on various subjects on a daily basis Assist with various departments when needed including sales, fill plant, warehouse and finance CSR related tasks including order entry, bulk scheduling and inventory management

 Scheduling and Coordinating Property and Community Events Promotions Assisted Merchants with Sales and Traffic Building Designed in-property signage, advertising campaigns and press releases Visual Merchandising and Seasonal Décor  Quality Control of the Property Annual Budget

 Customer Service Supervisor Employee Scheduling Specialty Leasing including all new tenants and renewals Compiled leasing documents for tenant and corporate execution Assisted in Payroll Compiled monthly sales reports, incident reports and insurance reports Handled Collections of Outstanding Accounts Assisted with the Marketing Department in Various Events Various Office Related Tasks

Course Completion Award, Operational Excellence And Lean Management

Completed five week training course specializing in lean management tools. Final Kaizen event included designing a white room and drum.

Leadership Coaching Program

Course designed to develop employee coaching and supervisory skills.

Certificate Of Completion, Microsoft Office Excel 2010: Level 2

Certificate Of Completion, Microsoft Office Excel 4: Advanced Functions

Certificate Of Completion In Supervision, Working Toward Degree In Logistics Management