Karissa Fields Email & Phone Number

Dayton, TX, US

Dayton, Texas

-Interacting with customers on a daily basis to meet their current and future construction needs-Enter daily reports including production, rod receipts and testing

Pearland, TX

• Customer Service duties including – daily interaction with customers, order entry for purchasing, production and shipping for multiple customers
• Coordinate for Custom Packaging division between shipping department and logistics to insure orders are shipped accurately and on time.
• Work with planning department on scheduling production and acquiring raw materials for upcoming customer needs
• Invoicing and account reconciliation for multiple Custom Packaging division customers
• Lead project planning for new customers to insure successful startup. Tasks include owning and leading project scorecard, assigning and managing action items for each department, coordination of component procurement.
• Implement set up and streamlining of new and existing customer processes in order to provide timely and accurate services.

 Accounts Receivable Accounts Payable Invoicing for 4 North American Chemical properties including credits and chargebacks New customer and product set up in LN system New vendor set up in Onbase & Coupa systems Customer account research and reconciliation Create customized reports for all departments including sales, warehousing, finance, etc..

 Scheduling and Coordinating Property and Community Events Promotions Assisted Merchants with Sales and Traffic Building Designed in-property signage, advertising campaigns and press releases Visual Merchandising and Seasonal Décor  Quality Control of the Property Annual Budget

 Customer Service Supervisor Employee Scheduling Specialty Leasing including all new tenants and renewals Compiled leasing documents for tenant and corporate execution Assisted in Payroll Compiled monthly sales reports, incident reports and insurance reports Handled Collections of Outstanding Accounts Assisted with the Marketing Department in.

Course Completion Award, Operational Excellence And Lean Management

Completed five week training course specializing in lean management tools. Final Kaizen event included designing a white room and drum.

Leadership Coaching Program

Course designed to develop employee coaching and supervisory skills.

Certificate Of Completion, Microsoft Office Excel 2010: Level 2

Certificate Of Completion, Microsoft Office Excel 4: Advanced Functions

Certificate Of Completion In Supervision, Working Toward Degree In Logistics Management