Dispatch
CurrentTransportation Dispatcher• Received new orders, prepared documentation, and assigned personnel.• Maintained accurate records of dispatch activities, contributing to data-driven decision-making processes.• Monitored and tracked status of shipments in transit to confirm on-time delivery.• Facilitated communications between customers and field personnel to answer questions or resolve concerns.• Communicated with customers to provide delivery updates and… Show more Transportation Dispatcher• Received new orders, prepared documentation, and assigned personnel.• Maintained accurate records of dispatch activities, contributing to data-driven decision-making processes.• Monitored and tracked status of shipments in transit to confirm on-time delivery.• Facilitated communications between customers and field personnel to answer questions or resolve concerns.• Communicated with customers to provide delivery updates and resolution.• Monitored vehicle locations to coordinate timely arrivals.• Developed strong relationships with clients through proactive communication and problem-solving support.• Coordinated closely with other departments to facilitate smooth delivery operations.• Utilized dispatch software to enter customer orders, deliveries and receipts.• Handled incoming calls and emails from customers regarding issues with deliveries. Show less