Karissa Olson, Mba Email & Phone Number

Fargo, Nd

Expert oversight of budget development, strategic planning, vendor contracting, and new site and service establishment for several spa and medical locationsExecution of human resources functions involving staff performance and development, payroll control, and benefits administrationAssessment of medical provider contracts and current/new policies and proceduresIntegral role as interim spa manager in charge of staff recruitment and training, electronic medical record implementation, service/product pricing creation, inventory system implementation, staff scheduling, and vendor relationship

Fargo, Nd

Effective delivery of assistance with business operations at Healing with Hyperbarics of North DakotaKey role in dealing with staff training, payroll, policy and procedure development, and all billing process improvement

Fargo, Nd

Delivery of hands-on leadership to the startup of acute rehabilitation hospitalStrategic development and implementation of policies and procedures, as well as new hospital contractsEnforcement of operations compliance with rules and regulations in relation to current state and federal guidelinesCreation of business strategy while promoting the organization’s mission, vision, and valuesCoaching and guidance of the team for the accreditation surveyAccountability for market entry strategy development, key referral sources identification, and community relationship building

Devils Lake, North Dakota

Headship of the operations of a non-profit corporation including 82-bed skilled nursing facility with a 16-bed Alzheimer’s Care Unit, 56 licensed assisted living units, inpatient and outpatient therapy center, and employee childcare center licensed for 200 childrenAdministration of the $7M annual operating budget, as well as $1.4M budget for the renovation of Care Center in 2008 to 2009Control of $5.9M worth of project for the construction of 16-bed Alzheimer’s Care Unit and 3,000-square-feet chapel from 2011 to 2012Development of foundation and capital campaign that commenced in November 2008Management of budget and business practices consisting of labor costs, payables, and receivablesMonitoring of business activities to ensure compliance with procedures, standards, and business practices, as well as appropriate management of fundsOversight of facility management staff and consultants in establishing business plan for the operationsCarrying out of regular rounds to oversee outstanding delivery of nursing care; operations of support departments; cleanliness and appearance of the facility; staff moral; and proper administration of resident needsCompliance with all governmental regulations, while ensuring exceptional state survey and maintenance of highest standardsActive involvement in planning and implementing facility renovationsSpearheading of the operations of a non-profit 84-bed skilled nursing facility, which included 17-bed Alzheimer’s Care UnitAssistance with staff recruitment and retention and with problem resolution and decision makingEstablishment of strategic marketing strategy for the facility that reflected service opportunities, competition, and potential market area changes, resulting in the increase of census, payor mix, and ancillary revenues

Master'S Degree, Business Administration, 3.9

Bachelor'S Degree, Health/Health Care Administration/Management

Education record