Retrospective Analysis: Analyzed bugs reported externally and determined why internal QA did not catch them. Result: Improved test plans based on customer facing issues. Technical Troubleshooting: Searched for bugs, identified issues, wrote reports, managed issues through QA process and pipeline. Result: Increased efficiency of QA processes. Most issues found before reaching the customer.Software Testing: Performed thorough testing on releases candidates. Created and executed test plans for new feature testing. Result: Notably improved overall performance by reducing bugs.Teamwork: Communicate with offshore team for instructions and organizing test passes. Communicate with multiple engineering teams to organize new feature testing and process improvements. Result: Teamwork increased and whole team input on process changes.

Quality Assurance (QA): Key Team Member of Sustaining QA Team focused on current generation software. Result: Maintained and improved quality of existing products to support current customers. Regression Testing: Verified bug fixes while mimicking customer environment and performed regression testing. Result: Ensured end users received complete, trouble-free fixes w/o new issues.Technical Troubleshooting: Searched for bugs, identified issues, wrote reports, managed issues through QA process and pipeline. Result: Increased efficiency of QA processes. Most issues found before reaching the customer.Software Testing: Performed thorough testing on monthly Maintenance Releases and weekly devbuilds. Result: Notably improved overall performance by reducing bugs.Performance Champion: Held Performance Champion position for Sustaining-Dev Team. Part of new, cross-departmental team. Analyzed tests via Tableau visualizations to assure zero regressions in up to 9 branches at a time. Result: Ensured high performance of existing portfolio of products.Process Improvement: Provided input for pain points in existing processes (ex: Checklist for testing, reforming Kanban/agile). Result: Helped create new, streamlined testing checklist designed to ensure tasks were finished on time and reduced duplicated efforts across team. Continued Learning: On own initiative, attended multiple lectures, talks, presentations, and company-provided training (e.g. Tableau fundamentals, advanced, server, product architecture, interview training). Result: Improved knowledge of product and company. Became a more knowledgeable and well-rounded employee. Applicant Interviewing/Onboarding: Interviewed new team candidates and participated in discussions during hiring process/helped mentor/ramp up new team members. Result: Identified new team members that fit into team dynamics/company culture. Mentored new hires to improve quality of onboarding process of new team members.

Student Academic Support: Assisted students in Beginning Scientific Computing (AMATH 301). Debugged MatLab code, taught MatLab skills (coding), tutored in both one-on-one and group settings. Result: Helped approx. 100 students understand material and complete homework.

Modeling the Effect of Diversity in Host Plant-Herbivore-Predator InteractionsDeveloped mathematical models to analyze the effect of predators and plant diversity on alfalfa damage from potato leaf hoppers. Constructed two models using explicit and implicit age structures. Designed cost-effective, environmentally safe strategies minimizing alfalfa damage.Invited to present model at the following conferences: MAA &SIAM Third Mid-Atlantic Regional Applied Mathematics Student Conference (Shippensburg University) 2012, Joint Mathematics Meetings (Boston) 2012, National Institute for Mathematical & Biological Synthesis (University of TN) 2011, Summer Research Fellows Symposium (Ursinus College) 2011.