Karissa Marquardt Email & Phone Number

San Francisco, California, United States

AdaptedMind is trusted by over 60% of U.S. School Districts and more than 4 million parents and is one of the leading providers in the E-learning industry.

Philippines

SocialPri.me offers a full range of BPO services including customer service, transcription, translations, virtual assistance and content writing. - Partnered with clients to develop comprehensive marketing plans to include dynamic websites, social media outreach, presentations, mass mailings, email distributions and pay-per-click advertising- Developed and managed highly successful Web-based marketing tools focused on highly satisfying guest experiences, proven by successful transaction ratios- Inspired clients to embrace unique ways to analyze and identify needs, target markets, to implement marketing strategies that increase revenues at lower costs- Created comprehensive tracking and usage reports to optimize use, create revenue building opportunities and demonstrate daily successes- Proven ability to obtain high search engine placement through extensive optimization plan, key phrase development, and target marketing resulting in increased revenue for clients- Managed and improved marketing plans from cradle to rebirth

Sophia Antipolis, France

Webinterpret is focused on language services to e-merchants such as eBay and Amazon. As a remote team manager, I am responsible for supervising a team of remote translators. - Led the creation of a recruiting and interviewing plan for each open position.- Developed remote work strategies to achieve high service level and quality. - Set targets, implemented guidelines and assisted with common issues that may arise in a remote environment- Improved efficiencies by analyzing remote support activities and proposed relevant recommendations- Created weekly, monthly and quarterly reports to update the company on the team's progress

France

- Supervised the social media strategy for the company ensuring it aligns with the company’s brand.- Engaged with customers through the use of social media.- Maximised followers social media platforms such as Facebook, Twitter and Instagram.- Ensured that approaches to social media are relevant and appropriate for each medium.- Managed Freelance.com's blog and wrote articles for weekly publication.

Singapore

Outsource Unit helps small and medium-sized businesses DELEGATE tasks, COMMUNICATE with ease and DOMINATE their target market by providing cost-effective and result-oriented solutions.As a digital marketing manager, I led all marketing efforts for the company as well as managed most high level client campaigns. - Developed a website traffic plan and create goals and benchmarks to meet.- Generated monthly reports on our marketing campaign’s performance.- Optimized website and social media channels for SEO as well as usability.- Managed art and copywriting professionals (outsourcing where needed)- Analyzed key metrics that unit our website traffic and our service quotas- Partnered with advertising and media specialists to increase marketing results- Developed, evaluated and supervised the implementation of A/B testing protocols and procedures

Charlotte, North Carolina Area

I worked with Outlaw Fasteners - the World’s Best Deck Screw Manufacturer and was instrumental in making their Kickstarter campaign a success (https://www.kickstarter.com/projects/outlawfasteners/screwing-reinvented-the-worlds-best-deck-screw), generating pledges of over $100,000. Part of my duties were to write and distribute press releases, manage their social media accounts and identify key websites and publications to send product samples to.

Philippines

I was able to triple production and profit with limited financial resources. - Improved the operational systems, processes and policies specifically management reporting, information flow and management, business process and organizational planning.- Managed and increased the effectiveness of human resource and training through improvements to each function as well as coordination and communication between support and business functions.- Played a significant role in long-term planning, including an initiative geared toward operational excellence.

Philippines

- Evaluates system potential by testing compatibility of new programs with existing programs.- Evaluates expansions or enhancements by studying work load and capacity of computer system.- Achieves computer system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action.