Karissa Mercier Email & Phone Number

Fargo, North Dakota, United States

Fargo, North Dakota, United States

Fargo, North Dakota Area

• Created unique content for product, category, and video descriptions• Conducted keyword research to optimize search engine optimization (SEO) • Tracked and analyzed keyword performance through BrightEdge and Conductor software systems• Collaborated with marketing and design teams to write blogs, buying guides, and emails• Assisted customer service team during holiday season to ensure positive customer experience

Moorhead, Mn

• Generated content and supervised marketing campaigns for university events• Facilitated interviews over the phone and in-person to get quotes for feature stories• Wrote features stories to be published in the MSUM Magazine and other news sources

Moorhead, Mn

• Planned and implemented posts for the Student Union social media platforms• Strategized with marketing team to create social media campaigns for university events• Managed the Student Union blog by coordinating with guest writers and creating content

Moorhead, Mn

• Conducted specialized tours for prospective students• Served as a public relations representative for MSUM during preview days and special events

Moorhead, Mn

• Revised the curriculum and schedule for the Emerging Leaders program• Composed written and video tutorials for MSUM's DragonCentral website• Co-facilitated weekly courses on group dynamics, interviews, and event planning• Participated in marketing meetings for events, ceremonies, and the Emerging Leaders program

Fargo, Nd

• Conducted Preliminary research for a mentorship program• Organized FY19 goals for HR department based on company strategy• Collaborated with interns to conduct a social media audit report and presentation • Created a pre-survey and exit survey for the Distribution Leadership Program book club

Glenwood, Mn

• Delegated tasks to employees scheduled on each shift• Trained new hires on taking orders, making products, and managing drive-thru