Karissa Moua Email & Phone Number

• Operating as a floor leader for the third-largest fast food chains known internationally.
• Accountable for managing a floor of three to eight people a shift.
• Keyholder and responsible for opening and/or closing procedures.
• Maintained inventory by counting product, stocking merchandise, and creating daily and/or weekly orders.
• Keep equipment operating by following operating instructions; troubleshooting breakdowns; performing preventive checklist; calling in repairs
• Identifies teachable moments and provides coaching when appropriate.

Dahlonega, Georgia

• Assisted in re-creating the company website and brochures in attracting and informing guests about the company.
• Researched, connected, interviewed locals of Dahlonega in capturing each of their stories to share.
• Drafted and created stories for the company blog.
• Attention to details and knowledge of the towns’ history.

Orlando, Florida

• Spring semester internship with the Disney College Program in Orlando, Florida.
• Made hundreds of sales transactions per hour.
• Interacted with guests and made sure their needs were met and each moment was magical.
• Quick thinking and problem solving.

Braselton, Georgia

• Assisted customers in knowledge of a product.
• Maintained a clean and safe store environment.

Oakwood, Georgia

• Assisted head librarians with tasks and activities.
• Assisted in clerical work and helped patrons with questions or concerns.
• Familiarity with Voyager system.