Karissa Pley Email & Phone Number

Victoria, British Columbia, Canada

VertiGIS® is a leading GIS solution provider and software developer. Our focus is the development of software and services that help utilities, land management, public sector, energy, telecommunications, and manufacturing customers build bridges between business processes and location technology. VertiGIS is the maker of VertiGIS Studio, which is used by thousands of customers to enhance the capabilities of the applications they build with Esri’s ArcGIS® and deliver a world-class experience to millions of end-users around the world.As an Inside Sales Representative, my role includes:Building and fostering positive working relationships with a diverse group of international partner vendors, customers, and prospects.Researching and qualifing prospect accounts that fit company criteria.Building strong connections with Account Managers to gain a thorough understanding of their business development needs.Providing a full range of administrative support to Account Managers including client facing communication, scheduling meetings, and preparing reports and spreadsheets using MS office.

Victoria, B.C.

Toured the province, visiting highschools, universities, and community career events, to educate community members on the employment and educational opportunities made available through the BC labour market programs.Moderated the WorkBC and WelcomeBC social media accounts to ensure client concerns were addressed in a timely manner.Determined common themes of concern faced by Job Seekers and created corresponding blogs addressing methods on how these challenges could be alleviated.Created an actionable communications strategy, through conducting online research and interviews, regarding how the Ministry could increase their efforts in communicating labour market information to rural Indigenous communities.Attended social committee meetings and volunteered at events aimed at improving workplace culture and employee well-being.

Victoria, B.C.

Worked alongside two teammates in a high-pressure environment to perform a company analysis and solve any operational issues found.Presented analysis findings, recommendations, and implementation plans to a panel of judges, including the company CEO.

Victoria, B.C.

Built strong connections with department managers to gain a deep understanding of their team requirements.Improved the employee on-boarding and off-boarding process through creating enticing job-descriptions, structured behavioral interview questions, and establishing employee exit-interview processes.Prepared orientation packages and conducted employee orientations to ensure all employees had the neceassary resources to be successful.Assisted in the screening, selection, and interviewing of job applicants and ensured successful applicants possessed the necessary skills and attitude to contribute to company culture.Utilized Microsoft Office to create multiple professional documents, including the company handbook and standard operating procedures.

Victoria, Bc

Recruited 50 top-performing business students, through providing lecture presentations and creating promotional materials, to compete at the JDC West business competition in Calgary, Alberta.Interviewed, selected, and placed students in teams based on their strengths and skill sets.Planned, organized, and executed several events to commit volunteer hours and raise money for local charities.Collaborated with an executive team to establish roles and responsibilities and ensure that set KPI's were met.

Victoria, B.C.

Analyzed market trends and formulated several recommendations to effectively advertise tours to selected target demographics.Promoted and sold tours using concrete arguments to existing and prospective customers.Utilized reservations and management software systems to complete customer bookings.

Victoria, Bc

Distributed online surveys and analyzed the responses to help plan, coordinate, and host academic and social events for over 300 commerce students.Organized and lead bi-weekly meetings regarding upcoming events held by the Commerce Students' Society.

Port Alberni, B.C.

Made arrangements for catering, transportation, and excursions using online and face-to-face communications to meet guest needs.Gave guided tours to groups of over 80, communicating historical facts and anecdotes to enhance guest experience.

Port Alberni, Bc

Assisted wait staff through greeting and seating customers, taking reservations, and fulfilling drink orders. Reviewed orders, accepted payments, and completed deliveries in a timely manner to exceed customer expectations.

Port Alberni, Bc

Determined guest needs and interests to gain the information needed to adjust programs accordingly.Organized and supervised physical activities, particularly for youth, that promoted a healthy lifestyle.

Bachelor Of Commerce (Bcom), Business/Commerce, General

Activities and Societies: JDC West Team, Commerce Students' SocietySpecialized in service management, with a strong interest in human.

Bachelor Of Commerce - Bcom

As a part of UVic's global focus, this semester was spent abroad in the Netherlands, developing skills in international relations.