Kári Thor R. work email
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Kári Thor R. personal email
A life-long passion for customer experience and customer satisfaction led me to a MSc degree in Advanced Marketing Management from one of the leading marketing universities in the world. After a stint at larger companies in banking and telecoms, events led me to entrepreneurship and founding startups and several of startup exits under my belt.I am now the co-founder and CEO of Cliezen, the leading non-NPS based client feedback system and only CX feedback and experience platform designed specifically for B2B companies.Startup Exits:Authenteq 2022 - Acquired by FNZ GroupCLARA 2013 - Acquired by Jive SoftwareVaktarinn 2011 - Acquired by Keldan*Named 2019 Nordic Founder of The Year - Global Startup Awards*https://www.eu-startups.com/2019/12/nordic-startup-awards-2019-regional-winners-announced-in-copenhagen/*Named one of Europe's Top Tech Innovators*https://sifted.eu/articles/europe-tech-innovators/
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Ceo And Co-FounderCliezenReykjavík, Is
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Ceo & Co-FounderCliezen May 2021 - PresentReykjavík, Capital Region, IcelandA B2B Client Experience platform featuring proprietary dynamic feedback methodology that eliminates churn by utilizing machine learning to get to the heart of real-time customer experience with unmatched response rates.AI gathers multiple data points from your most valuable clients and similar companies to understand if there is a client experience gap and the negatively business impacts it has. The system enables Customer Success agents, Account Managers, Sales Directors and others to uncover client dissatisfaction and automagically creates actions to eliminate churn.Cliezen’s Scalable Personalization feature automates boring and tedious CX and CS tasks to do the bulk of the work for you so you get 10x more meaningful work done.
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Ceo & Co-FounderBrilliant May 2023 - PresentReykjavík, Capital Region, IcelandFáðu innsýn inn í upplifun og ánægju viðskiptavina þinna til að skapa langvarandi viðskiptasamband á fyrirtækjasviði.Cliezen for the Icelandic market. -
Startup MentorKlak - Venture Mentoring Service Sep 2022 - PresentReykjavík, Capital Region, Iceland -
Forbes Business Council MemberForbes Business Council Jun 2020 - Present -
Founder & Board MemberAuthenteq – An Fnz Company Aug 2020 - Nov 2022London, England, United KingdomServed as a board member and advisor to the company until it's acquisition by FNZ Group. -
Ceo & FounderAuthenteq Jun 2014 - Aug 2020Berlin, Germany & Reykjavik, IcelandBacked by world-renowned visionary VCs, Authenteq's fast and frictionless customer identification and authentication solution is built without compromising on crucial principles such as security and privacy by design. Our solutions guarantee identity verification in 30 seconds or less with following authentications taking under 3 seconds.Investors: Draper Associates (Silicon Valley) - Initial Capital (London) - Cavalry Ventures (Berlin) - 3VC (Vienna)
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Board MemberThe Gava Project Jul 2014 - Jun 2022Amsterdam, NetherlandsGAVA is an international charity which helps to feed families living below the poverty line in Kazo in Kampala, Uganda. -
Chief Operating Officer - PartnerNordican Investments May 2012 - May 2014Reykjavik, IcelandA hedge fund startup mainly trading on the Forex and commodities markets and stock indices.
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Vp Of Business Strategy, Sales And MarketingClara (Acquired By Jive Software) Feb 2009 - Jan 2012Reykjavik, Iceland And San Francisco, Usa[Founding Team Member] CLARA became the leader in Community Analytics by disrupting the way Business Intelligence tools use big data to increase User Experience. (and this was before "big data" and "disrupt" were buzzwords!)I was part of an amazing team of talented and inspiring group of people that developed a powerful tool that used big data mining, artificial intelligence and a little bit of black magic to help companies understand their customers by filtering through tons of data to obtain community insight that drives revenue, customer service and satisfaction.CLARA had two products: Resonata for the International market and Vaktarinn for the domestic market. Resonata was acquired by Jive Software and Vaktarinn was acquired by Keldan. -
Member Of The BoardClara May 2010 - Oct 2011
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LecturerReykjavik University Jan 2009 - 2011I taught a course on non-traditional marketing tactics at the Klak Innovation Center at the Reykjavik University.I shared with the students, which were entrepreneurs or aspiring entrepreneurs, what methods startups can use to reach their target markets with little expense and heaps of creativity. -
Marketing Manager For Emerging MarketsÍslandsbanki Nov 2007 - Oct 2008Reykjavik, Iceland -
Vice President, Marketing66°North Sep 2006 - Nov 2007I was head of all marketing activity for 66°North. 66°North is Iceland's leading outdoor wear brand, and a well known premium outdoor brand in numerous European countries.Currently 66°North is selling its products in 15 countries, including the USA.www.66north.iswww.66north.com -
Sales And Marketing DirectorZo-On Iceland Nov 2005 - Aug 2006Responsibilities include building up the ZO-ON brand in Europe and USA, key account management in Iceland, setting guidelines for branding and marketing work of our foreign distributors. -
Consultant / Msc DissertationMicrosoft Apr 2005 - Sep 2005For my MSc dissertation I worked for Microsoft EMEA to research the way Microsoft ISP partners internationalise in Europe, looking especially at the topic from a networking persepective, i.e. how small network firms use business and personal networks during the internationalisation process. -
Project Marketing ManagerIceland Telecom Mar 2001 - Jun 2004In charge of marketing the GSM services, with focus on corporate market/users. This included: competition analyses, target group evaluation, analyses of market research, SWOT and identifying and evaluating new markets and trends. Also in charge of marketing of value added services for GSM. Had the role of leading specialist in interactive marketing and media in the marketing department. In charge of long term action plans for GSM services and value added services, communication with our advertising agencies and various departments within the company.
Kári Thor R. Education Details
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Advanced Marketing Management -
Business Studies -
Business Studies
Frequently Asked Questions about Kári Thor R.
What company does Kári Thor R. work for?
Kári Thor R. works for Cliezen
What is Kári Thor R.'s role at the current company?
Kári Thor R.'s current role is CEO and co-founder.
What is Kári Thor R.'s email address?
Kári Thor R.'s email address is ka****@****zen.com
What schools did Kári Thor R. attend?
Kári Thor R. attended Lancaster University, Università Commerciale 'luigi Bocconi', Háskóli Íslands.
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