Kari Webb Email & Phone Number

Irvine, Ca

Drive company initiatives forward to Boot Barn retail field, including implementing a Service and Selling culture.- Create a Learning Infrastructure- Create Development opportunities for employees- Customer Experience- Store Operations

Foothill Ranch, Ca

Dedicated to elevating the Oakley Retail operating culture through the development and facilitation of curriculum focused on driving results, customer service, operational excellence, brand building, and most importantly people.Selected accomplishments:• Sourced and integrated cutting-edge digital Learning Management System • Content creation and training across new store openings, POS, policy & procedures and compliance• Supervise team of field trainers that travel around the US and Canada to perform classroom-style training

Southern California

• Created training materials for distribution among all 280 dental offices.• Facilitated on-site training to dental office staff members including clerical and clinical staff.• Created and carried out e-learning through webinars as well as conference calls.• Organized trainings on compliance in regards to electronic charting and business operations.• Collaborated with regional operation and clinical directors to coordinate compliance and office trainings.• Facilitate and evaluate pre and post training assessments and demonstrations.• Work independently with training objectives, goals, and deadlines

Taught SAT, ACT, SAT II literature, GRE, and ISEE/SSAT and train newly hired instructors.- Helped hundreds of students improve their standardized test scores and improve their chances of getting into the college of their choice.

Director of Tutorial Programs (2005 - 2008)Assistant Director of Tutorial Programs (2003 - 2005)Managed a $1.5 Million tutoring department spanning three countiesCoordinated training programs; screened applicants, managed schedules, distributed assignments and materials and managed classroom allocationsMaintained database which included lesson plans, training documents and student formsAssigned teachers to classes, managed class sizes and handled widespread communications with students and teachers via email and phone.Handled Inside Sales/Marketing: increased enrollment rates by over 15% annuallyGoverned all aspects of tracking students including student progress, responding to parent concerns and overall customer satisfaction; annual NP over 60%Hired, trained, and managed a staff of one; Work with over 1700 students annuallyManaged department financials, including student billing, employee payroll and accounts receivable

Coordinate Sales Academy training classes throughout the United StatesSchedule professional trainers and coordinate volunteer specialists to teach all academy classesManage testing data for Global program, including updating tests to reflect current data, tracking pass rates for students, and creating all study materialsTrack student feedback and make recommendations for adjustments to programs, Maintain Academy website with current class information, videos, and presentations; created Academy Online program to facilitate distance learning