Created written and filmed content tailored to client specifications. Marketed products by highlighting key product features in both scripted and unscripted videos for a returning client for over 45 contracts. Achieved many 5-star ratings from highly satisfied clients.

-Provided attentive service across multiple mediums for a variety of transactions, while collaborating seamlessly across departments for timely and accurate completion of requests.-Ensured smooth day-to-day operations, adhering to security, cash-handling, and identity verification procedures.-Cultivated relationships with new and existing clientele, opening and revising accounts to fit their personal circumstances.

-Offered exceptional customer assistance while fulfilling custom orders, recommending suitable products, and performing POS transactions. Coordinated team tasks to uphold floor presentation and sanitary workstations.-Planned weekly brew lists and executed opening/closing procedures.

-Designed brand-specific visuals for social media and in-store displays. -Trained team members on food/beverage preparation and safety protocol.

-Ensured customer satisfaction through cooperation with staff on shift. -Followed build order procedures while preserving hygienic conditions.