Assistant Vice President in Human Resources responsible for benefits, compensation, wellness, HRIS and records management. Oversee a team of 15, including 5 managers.

Director of the City's HR Department, managing a staff of 24 providing human resources support and services to over 5,000 full time, part time and seasonal employees and retirees. Department services and programs include employee/retiree benefits, HRIS administration, risk management, compensation, organizational development and training, employee relations, FMLA, workers compensation and consulting.

Director of the City's HR Department, managing a staff of 24 providing human resources support and services to over 5,000 full time, part time and seasonal employees and retirees. Department services and programs include employee/retiree benefits, HRIS administration, risk management, compensation, organizational development and training, employee relations, FMLA, workers compensation and consulting.

As Employee Services Manager for the City, responsible for oversight of all insurance and retirement benefits for City employees and retirees, over 5,000 lives. This includes health, life, disability, dental, vision, critical illness, accident, 401k, 457 and TMRS plans. Manage seven staff members performing employee and retiree assistance, contract administration and HRiS maintenance.

Responsible for administration of the City’s benefit programs, including health, dental, vision, life and disability insurance for 1,250 employees and retirees. Ensure compliance with applicable laws, fund and trend analysis and planning. Responsible for Family Medical Leave Act (FMLA) program management as well as management of the employee catastrophic leave program. Planned and implemented opening of City Employee Health Center in December 2011, and continue to oversee operations. Coordinates and administers the Employee Wellness Program, including health risk appraisals, health and wellness education programs, the Benefits and Wellness Fair and blood drives. Responsible for communicating and providing employee training on insurance benefits including organizing and condicting annual open enrollment for employee benefits, facilitating Employee Insurance Committee meetings and other informal and formal presentations at all levels within the organization as needed. Works closely with the Risk Manager on insurance benefit renewal negotiations, writing and evaluating request for proposals (RFPs) and implementing contracts.

Held several roles involving supervision of seven employees, customer service, program and project management and contract administration within the Department of Employee Trust Funds. All positions required strong team-building consensus building skills and excellent verbal and written communication skills. Use of planning, research and organization skills are necessary as well as the ability to demonstrate creative thinking and initiative. This required an ability to deal effectively with sensitive and time-critical situations and problems, making technically and legally sound recommendations in a wide variety of program areas, and developing and maintaining effective working relationships. Project manager for new program implementation including Pharmacy Benefit program for 250,000 covered lives and Medicare Part D for 25,000 State and local government retirees. Developed and recommended contract, administrative code and statutory changes.

Evaluated Medicaid policies related to Managed Care programs covered under Wisconsin Medicaid, including policy development and recommendation. Developed and coordinated Federal Medicaid waiver for all Medicaid Managed Care programs for the State. Analyzed policy issues regarding the Department’s contracts with HMOs and presented recommendations. Represented the Department at conferences and meetings with provider groups, advocacy groups, county representatives and other legislative/governmental staff concerning Medicaid Managed Care programs, policies, and procedures. Planned and implemented alternative reimbursement strategies with HMOs and Prepaid Health Plans for special Medicaid populations. Planned, developed, and implemented contracts with HMOs and other alternative health delivery organizations to achieve savings compared to fee-for-service reimbursement. Planned and designed marketing and recipient informing materials for promotion of the Medicaid Managed Care program.

Liaison to the HIRSP Board of Governors and committees representing over 13,000 policyholders. Scheduled meetings, developed agendas, meeting scheduling, agenda development, writing minutes, and carrying out Board actions and decisions. Monitored all contracted services related to health plan administration, including third party administrator, actuary, auditor and cost-containment services. Developed policy recommendations, legislation, administrative rules and correspondence for insurance plans and programs relating to the uninsured, including high-risk individuals covered under HIRSP. Supervised college interns that assisted with program management