Senior Account Manager
(Widen Enterprises provides digital asset management services to small, medium and large sized businesses, including Reebok/Adidas, Motorola, Trek, St. Mary’s Hospital, Sub-Zero, Brady and FansEdge.)- Work closely with clients’ marketing and communications departments to gain an understanding of each client’s needs in the area of digital media management. Design and configure file management systems, access and storage solutions that ensure the safety and accessibility of important digital files such as marketing and promotional materials, photos, logos, sell sheets, PowerPoint presentations, and video/audio files. - Provide collateral to company representatives for presentation to internal management team. Walk clients and stakeholders through live presentations and/or web demonstrations. Handle all questions and concerns regarding the product and user experience.- Partner with account executives from initial contact to post-contract ramp-up. Ensure that clients’ questions are answered quickly and accurately. Attain a high level of client satisfaction.Client industries include:-Agencies-Manufacturing-Retail-Media & Entertainment-Print & Publishing-Sports-Education-Health Care-Non-Profit-Hospitality & Food Service