• Supervised a medium sized roster of part time and casual staff• Managed the shift rostering and leaves• Exercised high OH&S standards with a focus on ‘safety first’• Led shifts with consistent high standard and achieved all KPIs• Employed team member strengths to optimise operational performance• Trained and mentored of new and junior team members in all functions• Promoted core company values and culture • Maintained exceptional customer service levels• Conflict resolution• Handled cash and daily reporting• Volunteered to clean and maintain large machinery