Karl Dinkelmann Ca(Sa) Email and Phone Number

I lead Nexus Data, a specialist data services company that provides leadership and strategic guidance for organisations that are ready to extract significant value from their data assets.Partnering with internationally-recognised leaders in Data Management, we provide a tried and tested, pioneering approach to value generation through data-bound use cases in large organisations. We specialise in explaining data concepts in simple, adoptable terms, and provide various services in data management and analytics.

• Grew a newly-established division to a team of 25+ people from 4 people within 24 months.• Developed a go-to-market consulting strategy that received significant acclaim from clients and led to exceptional growth in divisional revenue and profits.• Closed large consulting contracts to deliver on clients’ business value requirements for data-led initiatives.• Nominated as a finalist for the Microsoft Data & Analytics Partner of the Year Award for 2019 (within 18 months from starting the division).• Regularly invited as a conference speaker on Data Management.

• Led Data Strategy Advisory engagements for Karabina Solutions as a Data Strategist, serving several large, multi-national clients to establish their foundation for a robust data management and governance environment.• Won lucrative data consulting services contracts for Karabina through the awareness created and opportunities exposed through the data strategies developed.

• Following successful delivery of the Finance Programme for Multichoice under challenging circumstances, I was requested to apply for this role by the Head of CII (Centre for Information & Insights).• This role involved servicing a broad range of Multichoice business areas with business intelligence reporting, analytics and data analysis via a team of 20+ business advisors, data analysts, data scientists, BI developers and external contractors that I oversee.• Identification of new analysis methodologies and information gathering/collaboration across business areas to integrate data and provide business with new insights.• Supporting Multichoice SA Executive Team with strategic analysis, board packs and ad-hoc analysis requirements.• Programme Management for an external project team sourced to complete dashboard revamp project.• Liaising with key leaders in CII on cross-department projects & requirements.• Leading and guiding business advisors (direct reports) on managing their teams.• Consulting with key business users (CFO, product managers, call centre management, etc.) on their business objectives, and how to use reporting and analytics strategies to support these objectives.

• Leading the Multichoice Finance Programme BI Team as the Project Lead and Solution Architect.• Identified and pursued new business opportunities within Multichoice by gaining approval to extend the project to new business areas.• Brought together a group of stakeholders from various departments to provide analysis that shows the efficiency of the customer decoder reconnection process (key business process that previously had no available analytics).• Designed a revenue assurance model to recalculate Multichoice’s revenue for subscribers across their residential and corporate businesses. This is the first time Multichoice has had access to such a model.• Introduced user-managed data into the data warehouse through the implementation of Microsoft MDS.• Identified gaps in the Multichoice BI/reporting strategy and made recommendations. After careful consideration by the Multichoice BI Architecture Team, our recommendations were accepted and implemented as the best possible solution.• Based on my recommendations, Multichoice altered their initial resource requirements and we completely restructured the team, which proved to be a much better fit for the project requirements and yielded cost savings and efficiency gains.• Established a full Agile process for the project in Team Foundation Server and assumed the role of scrum master and chief client liaison, driving requirements gathering workshops, estimation workshops, sprint planning meetings and daily scrum meetings.• Continuously bringing together a disparate team of internal IT staff, management, contractors, business users and finance users to establish requirements for a new reporting platform through the Centre of Information & Insights (CII).• Managing the implementation of the new reporting platform that covers complex business and finance requirements.• Creating proof of concept queries to guide my team of developers, and taking responsibility as the final point of escalation for technical issues.

• Implemented a FreePBX VoIP solution for ICM Airport Technics in Sydney, Australia: o ICM required a telephony solution to connect their remote offices in Singapore, Paris and London to their head office in Sydney. o Successfully implemented the solution which saves them 50% of their monthly phone bill. o Advised on integration with existing systems (including their market-leading Auto Bag Drop). o On-boarded users through remote training sessions. o Completed the entire project remotely.• Designed and developed a psychology practice management SaaS system: o Gathered user requirements in workshops held. o Designed a business model for the SaaS solution. o Designed the database in Outsystems Platform 9. o Began implementation of the solution (ongoing).• Completed the 2 week Outsystems Developer On-Boarding Course.

• Migrated the PastorPro church management software from a regular data centre to Microsoft Azure (Azure Web Apps and Azure SQL Database).• Setup and managed a support function for PastorPro.• Upgraded and released an iPhone and Android application for PastorPro.• Maintained and developed new functionality for the PastorPro mobile site.• Developed new functionality for PastorPro, including time zone support, among others.• Developed new reports and changed existing reports for PastorPro.• Managed an Indian software development team for development of new functionality.• Created a basic data warehouse using ETL (extract, transform, load) and produced reports from the warehouse through Microsoft Power BI.• Implemented a VoIP telephony system to replace the existing telephony infrastructure, and integrated VoIP dialing into PastorPro to enable dialing through a browser. • Managed an IT desktop support team of 7 staff.• Managed and implemented a complex corporate network of over 70 staff.• Managed the integration of the church’s network with another church.• Supported the church’s online video streaming platform.

• Led a team of 5 developers and support staff in a large customer contract for software development and support.• Developed and supported a BI platform for fleet management reporting.• Developed and supported a financial reporting tool for a fleet management and leasing company.• Design and management of a Microsoft AX implementation (limited involvement).• Created complex financial models for performing impact analysis and pricing for large tenders in the leasing and fleet management industry.• Conceptualisation and architecture of a new call centre management system.• Design and development of the new call centre system.• Design and development of a new VOIP dialer platform that integrates into the call centre management system to enable dialing through a browser.• Integration of a customer’s network into the VoIP dialer.• Managed the company’s IT infrastructure.

I owned and led an information technology solutions company, RedBrush Solutions, which was founded in 2009. We provided a wide range of products and services to various industries and worked with small and large companies across the board.Our focus was on information system implementation, development and customisation. We also provided management consulting services, business application support, network installations and desktop-level support services, and hardware and software sales.

I completed my articles with KPMG Johannesburg in the ICE (Information, Communication and Entertainment) audit business unit, with clients such as Macsteel and Super Group, among others. I also worked in the IT Advisory business unit as a junior manager for 5 months.