Karl Joseph Grimm Indianapolis, Indiana (317) 845-6331 KarlJosephGrimm@gmail.comSummary Of Qualifications:I am Effective when working in self-managed projects or as a member of a team. I am also a creative problem solver adept in analyzing critical situations and creating solutions to complex issues. In addition to this I have, strong interpersonal and communication skills and am particularly good at taking complicated concepts and explaining them to people without a technical background.Skills:• Computer Programming: C, C++, C# Java, Basic, Introductory Assembly, Scheme, JavaScript, JQuery, CSS, HTML, SQL• Have designed databases, 3-D environments, encryption and decryption programs, user interfaces• Familiar with Windows, Office and Google• Graphic Design, CAD Design • EncryptionEducation: University of Indianapolis; Graduated May 2014 Bachelor of Science Degree, Computer Science Experience:IOT State of Indiana Nov 2021- PresentComputer Scheduler /Tech Support specialist• Run database jobs with JCL• Schedule database jobs• Provide phone tech supportIBM Nov 2018 – Nov 2021Technical Specialist• Computer repair involving part replacement for multiple customers.• Providing support for all IT hardware & software and telecommunications assets.• Installed and updated software and hardware for different systems.• Performed complete IBM upgrades of hospitality POS systems.• Duties included system deployment, documentation of technical processes, coordination of hardware repair.• responsible for resolution of local and remote trouble callsUPS Jun 2018 - Oct 2018Packer• Loading trucksStrategic Systems March 2018 - May 2018Software Technician Contractor• Installed and updated software and hardware for different systems• Configure hardware equipment• Upgrade, install, troubleshoot and maintain software and hardware.TekSystems contractor Jun 2017 - Dec 2017 Computer Installer• Installed PC hardware for Hewlett Packard and IBM as a contractor• Upgrade, install, troubleshoot and maintain software and hardware.Pearson Education Nov 2014 – Nov 2016 Tester• Worked as part of a team to accurately score standardized tests Red Wing Shoes May 2014 – Oct 2014Sales Associate• Customer sale and service• Maintained store and merchandiseFry's Electronics April 2011 – April 2014Sales Associate• Customer sales and service in appliance section