• Coordinated regression testing for external applications and managed test environments. • Recording of test plans for different test phases (Integration testing, users acceptance testing, regression testing).• Leasing with stakeholders to conduct analysis required for planning and evaluating testing. • Supervise creation of test automation builds, test cases and scripts as identified by the solution/product specifications.

• A thorough understanding of risk-based testing • Implementation of automated test tools transitioning away from manual test environment. • Experience of using a variety of test management tools such as Cucumber studio / Microsoft Azure DevOps and manual scripting. • Reporting and tracking defect to through to resolution. • Able to communicate effectively with both technical and non-technical colleagues at all levels.

• Support Credit management with Collection strategy redesign and continuous improvements.• Define the business problem statement and developing the solutions.• Delivering project outcomes within time, budget, scope, and quality.• Transitioning the project outcomes at project closure to the appropriate business, operations, or risk teams to allow them to embed the changes.

• Managing the late-stage delinquency accounts to ensure timely contact, promises, promises kept payments and to minimise rolls rates. • Manage vendor performance against SLAs and contractual obligations.• Ensure sufficient staffing and training to ensure appropriate knowledge of processes and strategies.• Perform frequent on-site quality assurance reviews.• Adherence to operating policies, servicing guidelines, procedures, contractual obligations and regulatory requirements