Responsibilities include strategic planning, resource allocation, operational oversight, performance monitoring, and risk management. I collaborate closely with the executive team to translate vision into actionable plans and ensure alignment with corporate objectives

Direct the strategic planning and execution of projects, ensuring adherence to timelines and objectives. Collaborate closely with development teams to establish project milestones and objectives, fostering clear communication and alignment with organizational goals. Provide regular progress updates on ongoing initiatives to senior management, facilitating informed decision-making processes.

Facilitate communication with clientele concerning technical inquiries and offer comprehensive technical support within Europe's premier tendering platform. Collaborate closely with our development team to troubleshoot and resolve any software issues, ensuring continuous customer engagement. Proactively draft informative support documentation for the introduction of new products, ensuring a smooth transition and operational efficiency in the deployment of new processes.

Conduct trainings for new hires and onboarding trainings for new processes to existing employees. Plan new trainings and helping other trainers with their planning.

B2B consulting on shipping hazardous and over sized cargo. Checking paperwork and ensuring cargo is properly loaded and shipped. Dealing with issues during shipping and helping colleagues in local offices all over Europe. Helping customers with questions and checking that their paperwork is filed correctly.