Karl White Email and Phone Number

Working with ML&C supporting their online project management training delivery to clients.

KW Development provides:Training Project Management:I support Applications implementations, for example but not restricted to: SAP, Sales force or bespoke applications, anywhere you need someone to oversee/run the training or change stream of a project I also support training for Agile, Lean/Six Sigma & People developmentDelivering Train the Trainer Courses - off the shelf (mine or yours) and bespoke to your needsLearning & Development design and consultationProcess Design & Improvement Training & ConsultationChange Management Training & ConsultationFacilitation Services: meetings, workshops, team building eventsAlso available for short - Long term contracts and projects

KW Development provides:Train the Trainer CoursesLearning & Development design and consultationProcess Design & Improvement Training & ConsultationChange Management Training & ConsultationFacilitation Services: meetings, workshops, team building eventsAlso available as freelancers for short - Long term contracts and projects

Interim Learning Manager (back-fill coverage). Responsible for overseeing team of Learning Management System and e-learning authoring tool specialists. Supporting & coaching the team running Agile projects which reduced level 3 support quires by 70%.The team manage several thousand learning items and provide level 3 support for e-leaning content. The team is responsible for ensuing all materials are managed, translated, uploaded, and assigned to users in the LMS supporting multiple global projects across GSK.

Recent/Current projects: GlaxoSmithKlineTraining Project Manager SAP ImplementationsTraining strategy & managing 2 remote Training Managers in India supporting 5,000+ end users and over 1,000 classroom end user training events. At time of implementation this was GSK's largest most complex deployment of SAP.Training Project Manager for Several Latin American SAP deployments, Mexico, Cost Rica, Argentina and Uruguay supporting 1000+ usersTraining Project ManagerSupporting Training and Change teams implementing Agile MethodologyCoaching and mentoring Pods (small teams)

Taking a Career break.

I was responsible for support and maintenance of the Maersk Line Business to Business (B2B) /EDI applications landscape.I led a distributed team of direct employees and IT vendor resources based in China, Europe, Philippines, South America and the USA. During my time, we reduced the average resolution turn time of support requests from approx. 18.9 days to 7 days, while managing organisational changes and a small reduction in over all support staff.

Reporting into the Global Director of eBusiness Integration Solutions, I led a distributed team based in China, Europe, South America and the USA. My team were globally responsible for Business to Business (B2B) integrations between Maersk Line and it's customers. The team had responsibility for both the technical solution design and development as well as increasing awareness internally and to our customers (trading partners). During my time we increased awareness internally and externally of the benefits of eCommerce.

After a successful tenure as Change Manager I was promoted to the Implementation Managers role after the previous manager left the company. Heading up a small team of expert work stream heads, each responsible for their own work streams such as Master Data, Financial Controlling and Compliance. I had additional specific responsibilities for Change, Communication, Organisational Design, Training and Project reporting. We successfully implemented the SAP accounts receivable and dispute solutions for Maersk Line UK and Safmarine UK companies. At the time, Maersk Line UK had the 3rd largest sales ledger in the Maersk Line group.

I led the Change Management Strategy , Communication and Training across several Maersk companies supporting the UK SAP Implementation. This project was part of a global SAP implementation programme (AtR, PtP, TEM modules).Among other duties I had direct responsibility for:Managing the training team and set up of supper user network supporting over 600 employees in multiple locations. Conducting Process Gap Analysis Workshops,Stakeholder Analysis, Senior Management Liaison and assessing UK organisational readiness for Go/No.Maersk UK had the fastest production invoice receipt and payment completion in the Maersk Group of the roll out.This phase of the roll out was deemed to be the most successful roll out within the Maersk group (to that date).

As a member of the Management team I Coached Lean/Six Sigma Green Belt accreditation trainees delivering valuable process improvements reporting approximately USD 11m savings.I was responsible for advising & supporting Maersk companies Norfolk Line, Maersk Oil/Contractors and Maersk Logistics with the development of process strategies and process improvement projects. I jointly commissioned and signed off on internally developed Lean/Six Sigma introduction training (Developed by CIPD qualified trainer). Together with the training developer I conducted introduction training in Lean/Six Sigma techniques to support the roll out and embed continuous improvement methodology and mindset.

My role was to provided internal consultancy on Application Training Development and Process Design for the Global Information Systems teams and the newly established Head Office Process Improvement team.Developed global training strategies for several applications. This included e-learning strategy as well as leading on vendor sourcing and selection process for e-learning material development. I conducted Train the Trainer workshops, new trainer coaching and support.I was also part of a small team responsible for marketing a suite of systems to support the liner shipping industry.In this team my role was to lead on Training, Process and Systems Functional Requirements aspect for Requests for Information & Customer demos: We were successful in obtaining several substantial offers for the application, process and training materials. We also received offers for the process and training materials as stand alone products.

I managed several process design projects for P&O Nedlloyd, facilitating workshops, driving the design and documenting the processes. I had authority to perform impact analysis and approve medium sized changes. For larger changes I established a global change board and made recommendations to company Directors who owned the global processes. As a result P&O Nedlloyd had all of its primary global processes mapped, documented and signed off by senior management. This also included working with the Global, Regional & Country HR managers to establish a portfolio of uniform generic job descriptions across the global organisation.P&O Nedlloyd were operating using the global process landscape to drive IT development and investment choices as well as organisational design.https://en.wikipedia.org/wiki/P%26O_NedlloydDeveloped global training materials based on application and global processes. Conducted Train the Trainer and Super User training. I was also responsible for quality and compliance of the training roll out across the global user community. I developed and implemented highly successful Change Management training and workshops to prepare country managers for process and application change. This enabled them, in turn, to direct and support their local country organisations.During the take over of P&O Nedlloyd in 2006, I led a project to develop a blended training approach to support the integration of P&O Nedlloyd staff into the new organisation. The team was multi-national and remained based in their origin countries for the majority of the project. This resulted in a successful pilot and ready to use training course for Customer Service Staff.

Established a highly regarded training team responsible for designing and conducting bespoke business process and systems training across P&O Nedlloyd’s European organisation by obtaining senior management buy-in from country manager to European director level. This was achieved through effective selling of the benefits to the managers and positive training experiences of managers and desk level staff.- Responsible for training employees within the European region- Complete Training Cycle e.g.- Training needs analysis- Designing & developing training solutions- Delivering training- Evaluation- Job training e.g.- Process Training- Systems Training- Company awareness- Developing Processes- Writing procedures

Customer facing team responsible for taking customer bookings and data input into booking system. Ensuring deadlines & workloads managed and staff members worked closely and effectively as a team.UK and Ireland Super User for a global system with responsibility for training local focal points and end users in correct usage of the system and procedures.Organising/managing volumes trails to support role out of the system.Support to European implementation team on export booking issues/developments.