• Coordinated all scheduling needs for the Emergency Department • Audited Patient Charts (approx. 75 per day)• Maintained between a 0% – 5% percent departmental error rate consistently.• Audited charts for:o Charge Accuracy / Revenue Integrityo Correct Pharmaceutical Administrationo Physician-to-RN charting consistency• Ran statistical reports on Admission time tracking (ED to Unit) and the Transfer Process• Generated Statistical Reports Daily, Weekly, Monthly, and Annually• Maintained several databases for scheduling, chart auditing, Unit Coordinating, and Baker Act information

Performed all clerical duties related to the admission, transfer, discharging and expiration of patients. Assisted/Greeted/Catered to patient families and guest. Audited patient lab orders, financial charges, vital signs daily and charts daily.Assisted the Attendees, Fellows, Residents, NNPs, RNs, and all ancillary department needs from the NICU.Ordered office and nutritional supplies. Monitored visitation and social/security matters. Created the Unit Secretary Reference book (Policies & Procedures for the position)Trained all new Unit SecretariesSat on two boards (NICU unit and Unit Secretaries hospital wide)Provided patient care.