Hospitality, food & beverage and customer service is what I was born to do in life. A passion to see customers satisfied and enjoying great quality of products and services, simply fills me up me every day. Luxury, quality, creating memorable experiences moves me. I'm a Sales oriented person always keeping in mind customers true satisfaction.
Holy Avocado
-
OwnerHoly Avocado Aug 2019 - PresentMiami, Florida, United States
-
General ManagerEstefan Kitchen Express Aug 2018 - PresentMiami/Fort Lauderdale Area* Monitor team members' performance; provide supervision and professional development * Coordinate schedules for employees* Supervise 8 team members* Supervise overall restaurant performance* Control purchasing, PAR levels, cost of goods sold, etc.* Train staff to increase sales, manage POS, make signature drinks, and provide excellent customer service*Hiring process of all restaurant staff*Responsible for restaurant’s financial performance (lower costs, increase sales, OT strict control, control fixed expenses, etc.)*Monthly and weekly inventories*Responsible for purchasing*Certified ServeSafe Manager*Implement quality and customer service standards*Responsible for overall operation
-
Assistant General ManagerLarios On The Beach- Estefan Enterprises Jun 2017 - Jul 2018Miami/Fort Lauderdale Area* Monitor team members' performance; provide supervision and professional development* Coordinated scheduling for employees* Handled customer complaints and queries* Supervised dining room and provided continuous training to ensure high quality guest service * Balanced sales at end of shifts to ensure accuracy of cash and credit card receipts* Managed a crew of more than 20 people per shift*Hiring process of all restaurant staff: servers, bussers, Managers, supervisors, hostesses, and bartenders. *Responsible for restaurant’s financial performance (lower costs, increase sales, OT strict control, control fixed expenses, etc.)*Monthly and weekly inventories*Responsible for purchasing*Certified ServeSafe Manager*Implemented quality and customer service standards *Responsible for overall operation
-
OwnerHome Sushi & Italian Dec 2008 - Jul 2018Costa RicaSushi Restaurant/ Italian Restaurant
-
Assistant General ManagerEstefan Kitchen Oct 2016 - Jun 2017Miami/Fort Lauderdale Area*Opening Manager at Design District location, taking care of all pre-opening responsibilities such as: hiring, equipments, initial inventory, uniforms, schedules, latching party, etc. * Supervised a team of 40 members: Hostesses, servers, bartenders, barbacks, busses, etc. * Monitor team members' performance; provide supervision and professional development* Coordinated scheduling for employees* Handled customer complaints and queries* Supervised dining room and provided continuous training to ensure high quality guest service * Balanced sales at end of shifts to ensure accuracy of cash and credit card receipts* Managed a crew of more than 20 people per shift*Responsible for restaurant’s financial performance (lower costs, increase sales, OT strict control, control fixed expenses, etc.)*Monthly and weekly inventories*Responsible for purchasing*Certified ServeSafe Manager*Implemented quality and customer service standards*Responsible for overall operation
-
ControllerMantra Entertainment Jan 2008 - Nov 2010Miami/Fort Lauderdale Area* Responsible for Accounts payable process, from finish to end.* Managed daily responsibilities of Accounting Staff* Processed payroll through Accounting firm* Handled all company's bank accounts and its respective bank reconciliations * Elaborated sales forecasts* Supervised all postings into ledgers on accounting system * Analyzed Financial Statements* Maintain a system of controls over accounting transactions -
Staffing ManagerRobert Half Jun 2005 - Dec 2007Miami/Fort Lauderdale Area* Provided staffing services to major companies and banks in South Florida area.* Through sales capacity built existing client relationship using techniques such as cold phone calling, client meetings and participated in networking events.* Conducted client meetings to determine the client's needs and determine the appropriate staffing service to provide.* Built client relationships with over 50 companies in the area.* Increased gross margin in over $400,000 on the first year.* Responsible for interviewing applicants and placing candidates on temporary assignments and temporary to permanent positions.* Managed a base of clients of more than 75 companies.* Cross-sold different staffing services (permanent placement, administrative staffing, technology staffing, legal staffing) -
Assistant ControllerMarriott Hotels Feb 2003 - Jan 2005Miami/Fort Lauderdale Area* Responsible for analyzing P&L statements* Developed operating budgets and prepared short and long term forecast and capital expenditure planning.* Supported the implementation of the property's annual business plan controlling all the hotel's activities on a daily basis.* Managed the day-to-day operation of the Accounting department to execute finance and accounting responsibilities for the hotel.* Provided technical support and direction for the accomplishment of the operating budget, forecasts, financial reporting, capitalexpenditure, and profit and loss statements.* Reconciled the Balance Sheet periodically to ensure the account balance, supported by appropriate documentation in accordance to Standard Operating Procedures.* Influence department managers to ensure appropriate controls are in place to manage business risks.* Performed monthly bank account reconciliations.* Prepared accounts receivable summary and cash applications reports.* Controlled expenses for every department in the hotel by preparing weekly Accounts Payable reports.* Coordinated and prepared internal financial statements. * Managed all aspects of the general ledger.* Supervised Accounting staff. -
Sales CoordinatorMarriott Hotels Jun 2002 - Feb 2003Miami Beach, FloridaSales Coordinator Responsible for assisting the Director of Sales, closing sales through sites of the hotel and follow up on potential clients. Handled leads of large potential groups for events of more than 50 rooms per night. Dealt directly with Revenue Management to determine price for groups according to demand and pattern of the stay. Kept Sales Force Automation System up to date, responding on a timely basis to clients requests and informing the Global Sales Office of the status of the sales. Made calls to persuade clients and sell the idea of a beach resort for the company’s meeting. Increased revenue of the hotel closing important sales that represented an average of $70,000 per group. Captured business that increased the hotel’s revenue in $1,500,000.
Karla Ibarra Skills
Karla Ibarra Education Details
-
Universidad Latinoamericana De Ciencia Y TecnologíaFinance, General
Frequently Asked Questions about Karla Ibarra
What company does Karla Ibarra work for?
Karla Ibarra works for Holy Avocado
What is Karla Ibarra's role at the current company?
Karla Ibarra's current role is Owner Holy Avocado.
What schools did Karla Ibarra attend?
Karla Ibarra attended Universidad Latinoamericana De Ciencia Y Tecnología.
What skills is Karla Ibarra known for?
Karla Ibarra has skills like Strategic Planning, Customer Service, Microsoft Office, Business Strategy, Negotiation, Team Leadership, Management, Social Media, Marketing, Marketing Strategy, Leadership, Social Media Marketing.
Not the Karla Ibarra you were looking for?
-
Karla Ibarra
Fallbrook, Ca -
Karla Pruett
Regional Co-Chair Midwest Diversity, Equity & Inclusion Council- Leawood Branch Manager- Vice PresidentKansas City Metropolitan Area1bmo.com -
1frankbooth.com
-
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial