Main point of contact for customers & market companies for parts orders and inquiries- Execute the end to end process for parts orders, return orders and quotations, including tasks in SAP and other internal tools & systems- Support Customers & Market companies in all operational/administrative requirements related to parts, by timely handling incoming emails and/or phone calls, utilizing a network of Tetra Pak colleagues & external partners to support- Execute Pro-active follow-up of remaining orders- Execute local purchasing; issue purchase orders and follow-up- Execute parts administration for the defined Market area with consistent application of global standards, processes, in compliance with local and legal requirements for parts administration.- Participate in defining, developing and deploying visual management including the right metrics for parts administration.- Responsible to coordinate with cluster market area when there is an issue with agreed delivery schedule.- Participate in the share & learn and implementation of best practices, related to parts administration.- Participate in continuous improvement activities related to parts administration.

Develop strategics connections with suppliers in order to retrieve current contact informationAnalyze, Review and update supplier data base.Accountability for Quality, Organization and elaboration of action plans that will enhance supplier data base actualization.

Responsible of supporting Dell Service's project services business primarily in North America for application services, infrastructure and cloud computing project services as well as Manage solution governance and get approvals required as necessary. Maintain & track information required for internal reporting systems.The Proposal Advisor responsabilities goes as follow:. Managing an RFx from initial conversations through: proposal submission, orals, due diligence, Best and Final Offer (BAFO), and contract signing.. Engage with account team and customer to gather information required for scoping as necessary.. Determine the need for a Subject Matter Expert (SME) to be engaged in the scoping effort.. Determine technology feasibility and develop the best solution for the given customer needs.. Provide potential customers a response document with a thorough description of a proposed solution.. Facilitate and ensure appropriate governance is adhered to, and requires approvals are obtained and archived.. Maintain and track information required for internal reporting systems.. Stay very current with trends that relate to assigned market segments.. Ensure excellent communication between all parties involved.. Create and maintain strong relationships with teams that get involved with the pre-sales process.. Capture, analyze, and acts on win/loss information.

⦁ Resolution Specialist for Parts & Out of Warranty Repair Teams: Q3FY14⦁ Project management ⦁ Coaching⦁ Mentoring ⦁ Management Support: Responsible for building and presenting the Sales Report for Management Team such as:⦁ Pipeline Creation and Revenue Growth ⦁ Follow up on Past Dues Opportunities⦁ Lattice Deal Creation and Lattice Disposition ⦁ P&O Revenue Growth and Talk time Reports (AOV, Close Rate, Revenue)

To provide Sales Report to Management for them to know how productive were the agents doing sales, talk time and opportunity creation.

⦁ Placed outbound calls into a customer set in the Mid-Atlantic region to develop software and peripheral hardware penetration into major accounts

⦁ Assist the Sales Team on all Imaging and Digital Signature Large Opportunities Solutions with the objective of Upgrading customer’s Infrastructure and to improve customer’s Dell experience.⦁ To provide support to Healthcare accounts with their process of “Try and Buy”, “Seed Units”, and Executive Field visits.