Draft legislation that becomes law. Negotiate with businesses, lobbyist, state departments, governor, senators, and state representatives in an effort to create opportunities for constituents in relation to jobs and resolutions of problems within state government. Hold quarterly community meetings and biennial small business conference called “Bringing Government and Businesses Together”. This district is comprised of eight (8) city wards with a total of twenty (25) elected officials which… Show more Draft legislation that becomes law. Negotiate with businesses, lobbyist, state departments, governor, senators, and state representatives in an effort to create opportunities for constituents in relation to jobs and resolutions of problems within state government. Hold quarterly community meetings and biennial small business conference called “Bringing Government and Businesses Together”. This district is comprised of eight (8) city wards with a total of twenty (25) elected officials which requires cooperative team work with the mayor, alderman, and committee persons. Investigate and formulate reports relative to the function and operation of agencies responsible for the oversight of the public; i.e. Child Abuse & Neglect, and Premature Birth & Infant Mortality. Plan and implement economic development and growth projects. Show less

Currently, works with customer retention. Previously, designed and managed installation, test and turn-up of ATM/FRAME circuits that transmit information from state to state, point to point and internationally. Managed Fortune 500 accounts such as, Walgreens, Bank of America, Federal Exchange Commission, and Hobby Lobby. Ensured customer circuits were installed and transmitting, while placing orders for upgrades and speed changes. Maintained positive customer experience by ensuring that… Show more Currently, works with customer retention. Previously, designed and managed installation, test and turn-up of ATM/FRAME circuits that transmit information from state to state, point to point and internationally. Managed Fortune 500 accounts such as, Walgreens, Bank of America, Federal Exchange Commission, and Hobby Lobby. Ensured customer circuits were installed and transmitting, while placing orders for upgrades and speed changes. Maintained positive customer experience by ensuring that little to no down time resulted from technical issues. Supervise the design, management and accuracy of circuit designs to customer- specific specifications, which required a team effort with various departments. Coordinated the installation of circuits between our outside plant engineer and the customer’s site representative. Trouble shoot any problems forecasted or otherwise. Previously worked in the billing sales, which required handling customers issues with their bill and then up-selling. Previously, worked in call center for mobility(wireless). Show less