Karla Perrotta Email & Phone Number

Vancouver, British Columbia, Canada

Turin, Piedmont, Italy

• Liaised between 70 B2B clients and 6 electrical providers to solve problems with their energy and telecom services, including: suspension of service, debt restructuring and change of provider; building customer loyalty.
• Coordinated post-sales operations activities to measure the performance of 30 sales representatives, through the processing of order forms and creation of performance reports to ensure accurate payment of employee.

Maracaibo, Venezuela

• Managed, recruited and trained 30 staff members fostering a workplace culture that encourages collaboration, integrity, customer obsession and full knowledge of the menu, ensuring that they have the skills and tools to.
• Supervised and coordinated daily operations, including: speed of service, food quality, inventory management, staff scheduling and shift duties, resolution of customer escalations and enforcement of health and safety.

Maracaibo, Venezuela

• Created budgets to analyze revenue and forecast future business needs while juggling external factors like Venezuela’s hyperinflation as well as current and future scarcity of raw materials, in order to minimize.
• Oversaw the business’ financial management including: accounts payable and receivable, payroll for 50 employees and negotiating lines of credit with the banks; to ensure all financial needs of the business were covered.

Bogotá D.C. Area, Colombia

• Conducted market research in the target neighborhood in Bogota to identify market needs, understand the competitive landscape and estimate the cost of raw materials, and ultimately develop a business plan for a new.
• Managed the operations of the restaurant, which included liaising with 10 suppliers and cost estimations, as well as balanced financial success with the delivery of quality food and a great experience for guests in.

Maracaibo, Venezuela

• Achieved quarterly sales targets consistently, through in-depth discovery of customer needs, educating them, providing relevant insights and expert advice on the bank’s financial products and services, which also led.
• Identified upsell opportunities by proactively monitoring the activity of new accounts, anticipating their needs for financial growth and offering the best credit product(s) to fit their needs, ultimately making the.

Master’S Degree In Banking And Finance, Banking And Financial Support Services

Diploma In Capital Markets, Finance And Financial Management Services

Bachelor'S Degree, Economics