Karla Ribeiro Email & Phone Number

As a People Partner for corporate areas, I provide counseling and plans in the following four pillars:- Strategy and planning: I translate business needs into tactical planning for the teams I support, aiming for the highest team performance possible. I establish monitoring rituals and goal metrics;- Culture and rituals: I develop the appropriate strategy for rituals that communicate VTEX's culture and strategy, promoting alignment and a sense of belonging;- Organizational design: I compose teams by matching skills and business needs, restructuring teams to achieve budget efficiency and high performance;- BAU processes: I create and execute Performance Cycle, Career Committee, Compensation Review, Exit Interviews, development programs, training facilitation, and more.In addition, I support leadership on their day to day, by providing Human Resources expertise, always backed by data from both internal and external sources.

Rio De Janeiro, Brasil

Leader to Diversity and Inclusion, People Analytics and Learning and Development areas, composed by 12 employees total, from intern to managers.Main deliveries:- D&I: Demographic Census, Governance, Diversity Campaigns and Development program to sub represented groups;- People Analytics: Engagement Survey, Offboarding Survey, monthly demographics data to Senior Leadership and Employee Journey;- L&D: Performance cycle, Leadership Succession mapping and developing and Workday implementation.

Rio De Janeiro, Brasil

Creation from scratch of the department, growing from 1 employee to 6 in a few months. This team is responsible for the following products:- Onboarding (Institutional and specific);- Leadership development;- Culture rituals;- Business-oriented training;- Compliance training.

São Paulo E Região, Brasil

Learning Partner for Technology, Data, Sales and Innovation areas, impacting a 900 employee’s public.Responsible for implementing Change Management for the Tech org, leveraging employees current knowledge to the edge of the tech market best practices.

Development of a Collaborative Learning Platform - OpenBV - from scratch, with the support and expertise of a technical (devs and designers) team.Banco BV Innovation Program: Winner of the Innovation Program - 3rd edition. Mentored by Thought Works consultants for better understanding of a product’s lifecycle and development.

Responsible for planning and executing the following HR Products: Onboarding, Learning (On-line and Offline), Engagement Survey, Apprentice Program, NuLanguage: Language classes Program, Feedback Talk and Ribs & Tips: Interview serie.Onboarding: - Planning and design of the entire process: from pre-onboarding until the end of first week;- Execution of new hires first day, focusing on culture and values;- Design of a new onboarding room.E-learning:- Responsible for all e-learning strategy;- LMS administrator: work close to the provider to create a new plataform that fits Nubank's needs;- Customer Experience trainings: planning, execution and metric's follow up of all CX e-learning trainings;Engagement Survey:- Development of the entire process, from design until follow up with cross functional leaders;- Responsible for the Action Plan implementation and Leadership Training.Feedback speaker: - Responsible for the feedback talk to all new hires.Language classes:- Development of Language classes Program, to the entire company, partnering with a non-profit organization to have refugees as our teachers. Apprentice Program:- Structuring the first Apprentice Program at Nubank, working closely to the Business Partner.Ribs & Tips: Interview series about Nubank's Culture. Hosted and written by me.

São Paulo E Região, Brasil

- Development of online courses for Consultants and Seallers;- Implementation and administration of LMS;- Writting and production of videos about products;- Creation of offline material, such as books and folders.

São Paulo E Região, Brasil

- Development of training support material (online and offline) for ten thousand sallers around Brazil;- Classroom training about Sales Technics;- Webinar presenter; - Write and review of scripts and storyboards; - Briefing and follow up with providers.

São Paulo E Região, Brasil

Pesquisadora de estratégias didáticas voltadas para o ensino fundamental e médio; desenvolvimento de material didático para professores da rede pública de ensino do Estado de São Paulo; professora de português no Ensino Fundamental II com foco nas literaturas em língua portuguesa.Pesquisa inserida no PIBID (Programa Institucional de Bolsas de Iniciação à Docência), projeto desenvolvido em parceria entre a Universidade de São Paulo e os Governos Estadual e Federal, com bolsa de pesquisa da CAPES.

Bacharelado, Letras

Desenvolvimento de pesquisas: Iniciação Científica "A literatura angolana contemporânea: estratégias discursivas do escritor João Melo".

Virtual Teacher Program - Specialization, E-Learning

Pós-Graduação/Especialização, Design Instrucional

Mastering Talent Management: Recruiting, Retaining, And Rewarding A+ Talent, Talent Management