Karla Serrano

Karla Serrano Email and Phone Number

HR Operations | Customer Service @ Lyft
san francisco, california, united states
Karla Serrano's Location
Benito Juárez, Mexico City, Mexico, Mexico
Karla Serrano's Contact Details

Karla Serrano personal email

About Karla Serrano

Karla Serrano is a HR Operations | Customer Service at Lyft. She possess expertise in relaciones internacionales, voluntariado, microsoft office, microsoft excel. She is proficient in Francés and Neerlandés.

Karla Serrano's Current Company Details
Lyft

Lyft

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HR Operations | Customer Service
san francisco, california, united states
Website:
lyft.com
Employees:
22039
Karla Serrano Work Experience Details
  • Lyft
    Hr Operations Coordinator
    Lyft Apr 2023 - Present
    Ciudad De México, México
    Collaborate with HR teams to streamline operations using Workday and other tools. Manage systemchanges, ensure accurate task execution, and handle performance evaluations across regions whilemeeting SLAs. Coordinate new hire background checks, conduct bi-weekly data integrity audits, andoversee voluntary terminations with a focus on compliance. Address compensation and taxationinquiries, including state relocations, to provide comprehensive support.
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  • Signify
    Hr Advisor
    Signify May 2021 - Jan 2023
    Guided managers and HRBPs on job requisitions, transfers, promotions, and terminations. Provided top-notch customer service and technical support for Workday users remotely. Developed onboardingplans, conducted training, and maintained course materials. Updated Policy and Knowledge Basearticles, and mapped SOPs to standardize operations. Acted as a Subject Matter Expert for Benefits andthe Global team Americas, ensuring team readiness.
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  • Microsoft
    Human Resources Associate
    Microsoft Aug 2019 - May 2021
    Supported USA employees and leaders on diverse HR topics and partnered with HRBPs, Payroll, andOperations to manage escalations. Assisted in implementing new processes and policies, identifiedopportunities for continuous improvement, and enhanced employee and manager experiences. Ensuredcompliance and addressed data privacy concerns.
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Karla Serrano Skills

Relaciones Internacionales Voluntariado Microsoft Office Microsoft Excel

Karla Serrano Education Details

Frequently Asked Questions about Karla Serrano

What company does Karla Serrano work for?

Karla Serrano works for Lyft

What is Karla Serrano's role at the current company?

Karla Serrano's current role is HR Operations | Customer Service.

What is Karla Serrano's email address?

Karla Serrano's email address is ka****@****ail.com

What schools did Karla Serrano attend?

Karla Serrano attended Universidad Nacional Autónoma De México, Universidad Veracruzana, Ku Leuven.

What are some of Karla Serrano's interests?

Karla Serrano has interest in Jardinería, Idiomas, Yoga, Formación En Relaciones Internacionales, Fotografía Lomográfica, Compras, Septimo Arte, Relaciones Públicas.

What skills is Karla Serrano known for?

Karla Serrano has skills like Relaciones Internacionales, Voluntariado, Microsoft Office, Microsoft Excel.

Who are Karla Serrano's colleagues?

Karla Serrano's colleagues are Lexi Carper, Harpreet Kullar, Richard Vollnogle, Gyoo Kim, Diane Mackay, Ke Zhang, Lane Parriott.

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