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IT executive with over 30 years of achievement in collaborating closely with business leadership, leveraging technology to support business initiatives and in leading, developing and mentoring IT colleagues in multiple disciplines. Diverse background encompasses leadership roles across training, support, infrastructure, audit and security domains as well as project management. Excels in bridging the gap between IT and the business and recognized as a thought leader having spoken at key CISO and CIO events. Board reporting, risk management, data privacy, cyber security, security awareness training, internal controls and audit are key areas of skill and expertise. Achievements include a zero concern, deviation, deficiency external General Computing Controls (GCC) audit; an increase from 29% to 100% in site infrastructure compliance five years after implementing a site infrastructure audit program.
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Threat Detection & Incident Response LeaderLear Corporation Mar 2020 - May 2024Southfield , Michigan, Us -
Director, Cyber Security & Audit, Global It DirectorTower International Mar 2008 - Jan 2020New Boston, Michigan, UsSpearheaded a staff of up to 44 colleagues in supporting infrastructure, audits, security, compliance, and end users with a $13M budget for a Tier 1 Global Automotive Supplier.Secured buy-in from the CFO and Board of Directors to establish a Cyber Security Team with new budget allocation.Cultivated an Information Security/Risk Management strategy encompassing people, processes, and technology with defined performance metrics (e.g. presentations to the Board of Directors/Audit Committee).Formulated a long-term IT roadmap with solutions tailored to organizational needs, including integrating new methodologies and technologies to support the business.Directed projects from conceptualization through execution, including datacenter and e-mail migrations, office relocation, divestiture activities, and infrastructure standardization. Conducted both internal and external audits with a focus on improving processes while reducing findings and risk YOY; achieved zero concerns, deviations, or deficiencies during the 2015 General Computing Controls audit by Deloitte, followed by three years of two or less deviations.Launched the Colleague Security Awareness Program and associated phishing tests, improving the colleague susceptibility rate to under 9%Strengthened key Cyber Security functions, improving the Overall Cumulative Protection Level for Cyber Security from 53% to 81% in first two years of program. Increased Green infrastructure site audit ratings from 11% to 100% between 2011 and 2019 after implementing a revamped site infrastructure audit program. -
Information Technology Support ManagerTower Automotive 2004 - 2008Introduced the IT Help Desk in China, supporting colleagues in 4 countries across Asia.Mobilized IT infrastructure and operation support teams in North America and China in managing WAN/LAN, Perimeter Service, ERP components (QAD, Hyperion, EAM/MLS, Eagle, SQL), PeopleSoft, EDI and Help Desk functions.Charted success migrating the company to a new datacenter provider.Identified and implemented a new call logging solution, reducing resolution time of support tickets by 18%.Identified and implemented a password synchronization solution, reducing password resets calls to the Help Desk/Support Center by 62%.
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It Helpdesk Mgr.Ldm Technologies 1997 - 2004UsFacilitated end user support and training focused on IT initiatives for a Tier 1 Automotive Supplier, including adding an IT Help Desk and Desktop Support function to the IT department.Automated product life cycle management at manufacturing sites by developing and implementing critical new systems and solutions.Identified and mentored colleagues in each plant, providing onsite support and eliminating the need for corporate analysts to travel to the plants frequently; resulted in a significant decrease in IT costs.
Karla Thomas Skills
Frequently Asked Questions about Karla Thomas
What is Karla Thomas's role at the current company?
Karla Thomas's current role is vCISO | Global IT Director | Innovative IT Leader | Keynote Speaker | Executive Board Member | GCC Auditing | Cyber Security.
What is Karla Thomas's email address?
Karla Thomas's email address is th****@****nal.com
What is Karla Thomas's direct phone number?
Karla Thomas's direct phone number is +124856*****
What skills is Karla Thomas known for?
Karla Thomas has skills like It Management, It Strategy, Disaster Recovery, Integration, Security, Vendor Management, Process Improvement, Management, Enterprise Architecture, Active Directory, Information Technology, Data Center.
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