Karla Madrigal Email & Phone Number

• Responsible for pulling ACH/Wire payment data from bank website and processed daily balancing reports.
• Responsible for creating and building ACH batches.
• Assisted clients and debtors over the phone and via e-mail.
• Contacted debtors as needed to request payment information.
• Applied Lockbox and ACH payments to debtor invoices on a daily basis.
• Maintained cash department email with more than one thousand emails received daily.

Oklahoma City, Oklahoma, United States

• Assisted members with financial transactions, including deposits, withdrawals, transfers and loan payments; sell official checks and monetary instruments.
• Provided translating and interpretation assistance to members to meet their financial needs.
• Responsible for offering additional products and services to members in order to meet or exceed referral goals.
• Redeemed savings bonds in accordance with Federal reserve bank regulations.
• Responsible for balancing cash drawer and daily transactions.

• Responsible for daily accounts receivable processing and all related AR functions.
• Balanced general ledger and maintained real estate loans trial balance and all related real estate processing loan activities.
• Deposited incoming checks including collection related functions.
• Processed stop payments, issued checks and provided assistance to accounting associates with other accounting duties and month end closing.

Oklahoma City, Oklahoma

• Assisted Marketing team with print and digital projects, ensuring all creative assets met brand standards and guidelines.
• Translated print and digital assets into Spanish.
• Designed and edited quarterly campaigns including but not limited to signage, banners, surveys, posters and handouts.
• Responsible for fulfillment of marketing requests, ensuring materials were delivered to branches or departments in a timely manner.
• Provided excellent service to potential members at community events.
• Collaborated with Marketing team members and business partners on special projects.

Graphic Design Specialist, Graphic Communications

Accounting Clerk, Accounting Services

Education record