Karla Reyes Email & Phone Number

New Brunswick, New Jersey, United States

Tacoria is a Mexican restaurant with multiple locations across new Jersey. It is known for its colorful and vibrant atmosphere and its amazing food. It's mission is to satisfy all customer with their amazing meats, and vegetarian/vegan options. It is an amazing space for everyone. In my role as Shift Leader at Tacoria, I am responsible in completing daily tasks, ensuring sufficient service, delivering great customer service and satisfaction. I also manage and support other staff members while on shift to deliver great service during high-peak hours and handling any challenges that arise. My position ensures a smooth and positive workplace.• Supervised shifts ensuring efficient workflow and excellent customer service • Resolved customer conflicts or any escalated situations to ensure customer satisfaction. • Team collaboration and communication, fostering a very active, supportive, and vibrant work environment • Cash handling and closing/opening procedures • Adapting quickly to a fast-paced service setting

New Brunswick, New Jersey, United States

As a supervisor at Insomnia Cookies, i managed employees and the store when on shift, kept clean working environment for the customers and team members, made sure daily tasks were completed by the end of my shifts, increased store's sales through great customer service and developed great communication skills. • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.• Helped meet changing demands by recommending improvements to business systems or procedures.• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members

North Brunswick, New Jersey, United States

UFC gym is a fitness franchise that provides an environment for your regular fitness routines and mixed martial arts training. Our main mission was to promote physical and mental well-being.• working through gym management software and POS system to record membership details, payment transactions, and ensure accurate member data • understanding in boxing, martial arts, and jui-jitsu safety and terminology • ensuring a safe gym environment and ensuring it is kept up to maintenance• promoting a healthy lifestyle and emphasize the benefits of special classes and training