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Karl Brooks Email & Phone Number
Area Operations Manager
at
Luxer One by LockerMD
LinkedIn matched
2 data sources
Profile completeness 71%
Current company
Role
Area Operations Manager
Location
Rockwall, Texas, United States
Who is Karl Brooks? Overview
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Quick answer
Karl Brooks is listed as Area Operations Manager at Luxer One by LockerMD, based in Rockwall, Texas, United States. AeroLeads shows a matched LinkedIn profile for Karl Brooks.
Karl Brooks previously worked as Data Technician at Wachter, Inc. and IT Manager at Mobile Kangaroo.
Company email context
Email format at Luxer One by LockerMD
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Luxer One by LockerMD
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Profile bio
About Karl Brooks
A highly motivated IT professional with 12 years of experience providing customer service and technical support in both Mac and Windows environments. Specializing in iOS, OS X, Windows, and Microsoft Office, I have a strong background in troubleshooting, problem solving, and system maintenance. I have a demonstrated ability to effectively and efficiently manage customer service requests while balancing multiple tasks and deadlines. I am an excellent communicator and can easily build customer relationships. I am passionate about providing outstanding customer service and I am committed to staying current on the latest technologies.
Current workplace
Karl Brooks's current company
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5 roles
Karl Brooks work experience
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Data Technician
Upgrade network infrastructure for major retail environments, meticulously documenting equipment serial numbers and MAC addresses to maintain accurate asset management. Install advanced access points in challenging locations, including high rafters, walk-in freezers, and external building surfaces, ensuring seamless wireless connectivity. Execute precise.
May 2023 - Aug 2024
It Manager
Expanded regional operations from single outpost to network of seven stores, each generating average of $1.5M in annual revenue. Spearheaded construction and setup of new locations, personally crafting tech desks and establishing robust system for technology issue resolution. Enhanced IT systems and infrastructure, developing business requirements along.
Nov 2019 - Oct 2022
Apple Tier 2 Advisor
Resolved complex technical issues across iOS, OSX, and Creative Media as Tier 2 Advisor, ensuring customer satisfaction through diligent problem-solving and effective communication. Managed escalated calls with focus on account security and safety, maintaining ownership until resolution. Assisted customers via remote software, streamlining support process.
Feb 2014 - Mar 2019
Advanced Repair Agent
Diagnosed and resolved complex technical issues for diverse customer base, ensuring clear communication throughout repair process. Set up and restored functionality to variety of technology devices, specializing in operating systems for Windows, Mac, and iOS. Managed service queues, providing customers with precise status updates and time estimates..
Sep 2009 - Mar 2014
FAQ
Frequently asked questions about Karl Brooks
Quick answers generated from the profile data available on this page.
What company does Karl Brooks work for?
Karl Brooks works for Luxer One by LockerMD.
What is Karl Brooks's role at Luxer One by LockerMD?
Karl Brooks is listed as Area Operations Manager at Luxer One by LockerMD.
Where is Karl Brooks based?
Karl Brooks is based in Rockwall, Texas, United States while working with Luxer One by LockerMD.
What companies has Karl Brooks worked for?
Karl Brooks has worked for Luxer One By Lockermd, Wachter, Inc., Mobile Kangaroo, Apple, and Geeksquad.
How can I contact Karl Brooks?
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