Karl Dabalos Email & Phone Number

I'm a dedicated professional with experience in team leadership, exceptional customer service, and overseeing operations within the food and beverage industry. I thrive in dynamic environments and leverage a robust foundation in team management, customer-centric strategies, and operational excellence.My professional journey, from Kung Fu Tea in 2017 to co-founding the family-owned Philippine House Restaurant, LLC in 2019, and transitioning to United Supermarkets in 2020, has been a testament to my ability to cultivate collaborative teams that drive operational success. As a Starbucks barista with United, I honed my leadership skills and progressed to Starbucks Team Lead, Starbucks Manager, and Starbucks Area Lead. Guiding teams to attain objectives through open communication, mutual respect, and empowerment, my leadership has significantly contributed to a noteworthy increase in our Customer Connection score, reaching 44/100 in July 2023, from 0 in May 2023, and maintaining an average of 70 in Store Operations. This is a testament to the confidence and trust I instill in my teams and customers and my ability to drive positive change.My experience has refined my day-to-day operations and integration of customer-centric strategies. In July 2023, the City of Amarillo graded my store with a food safety audit score of 99/100. Furthermore, I successfully reduced department shrink from over 10% to below 3%, effectively balancing product waste and sales growth.My approach is defined by adaptability and proactive problem-solving. I thrive on tackling challenges head-on and devising innovative solutions that bolster efficiency and elevate overall performance. My consistent analysis of key performance indicators underscores my commitment to continuous improvement and producing tangible results. My department maintains a 55% gross margin, generating $8,000 in average weekly sales year-to-date. This is a testament to my ability to adapt to changing circumstances and my dedication to driving results.Eager to make a meaningful contribution to excellence-focused teams, I am poised to embrace opportunities that allow me to transition my leadership and operational skills to new domains. Let's connect and explore how our paths can align for mutual growth and success.