Karl Schultz Email & Phone Number

Frisco, TX, US

Frisco, Texas, United States

• Consultant for previously shutdown startup tasked with bringing product back online and preparing it for sale.
• Brought AWS infrastructure back online and minimized footprint to reduce costs.
• Brought applications back online with minor enhancements to facilitate demos to potential buyers.
• Resolved Apple and Google app store issues and brought apps back online in respective app stores.
• Restored critical third-party services that had lapsed during downtime.

Plano, TX USA

• Subcontractor with consulting firm Pariveda, responsible for developing an AWS serverless integration service for CreditAssociates, a debt relief company, to facilitate data exchange with third-party loan provider.
• Developed Python-based serverless integration service using AWS Lambda Functions and private AWS API Gateway to enable real-time data exchange between internal systems and external platform.
• Developed Python-based Infrastructure as Code (IaC) using the AWS Cloud Development Kit (CDK) to automate the provisioning of VPC and all required AWS resources, enabling streamlined deployment of integration service.
• Built CI/CD pipelines using Azure DevOps to automate the deployment of infrastructure and service code to target environments (feature, dev, stage, prod), ensuring efficient and consistent releases.
• Achieved on-time and on-budget production launch in July 2024, meeting project deadline and financial target.

Frisco, TX USA

• Senior-most technology lead for exploratory tech startup developing a personal AI agent for mobile devices designed to "augment memory" by analyzing past user activity across key apps and services to deliver.
• Led design and implementation of proof-of-concept including GenAI assistant mobile app (React Native), Backend APIs (AWS ECS/Fargate. Python FastAPI), and Retrieval Augmented Generation (LangChain, PostgreSQL/PGVector).
• Led offshore team of developers, testers, and devops engineers using agile practices to build and deploy proof-of-concept (Azure DevOps Boards).
• Provisioned AWS environment using Terraform with remote backend, scalable model-based project structure, isolated environments to control blast radius, and dedicated IaC CI/CD Pipeline.
• Implemented CI/CD pipelines for containerized microservices (Python, Docker) using AWS DevOps Build Stack (CodeCommit, CodeBuild, CodePipeline, ECR).
• Implemented AWS ECS infrastructure serving containerized microservices via AWS Fargate.

Frisco, TX USA

• DevOps Leader for private startup providing Mobile App SaaS solution used by hospitality companies for employee recognition by capturing and showcasing positive customer feedback (“gratas”).
• Led hybrid onshore/offshore team of developers, testers, and devops engineers using agile practices including daily stand-ups and perpetual 3-week sprint cycles (Azure DevOps Boards).
• Designed and implemented CI/CD pipelines to automate previously manual build and deployment procedures (Azure DevOps Repos, Pipelines, AWS CodeDeploy).
• Built and managed SaaS Platform on AWS Cloud using Terraform with scalable/maintainable project structure ( DRY envs/modules), isolated environments to control blast radius, and remote backends.
• Refactored monolithic app to containerized microservices architecture (Docker, AWS ECR, Portainer).
• Sole DBA for all database work (MySql) and contributing developer for back-end apis (Node.js, AWS API Gateway, Postman).

Frisco, TX USA

• Technology Leader for business unit in $1B public company providing SaaS solution used to build social communities for customer service and support. Used by customers like Microsoft, Sophos, TI, and ADP.
• Responsible for the people, process, and technology running multi-instance SaaS environments serving 80 customers out of AWS in US and EU regions with uptime SLA of 99.95% per month.
• Built and managed AWS SaaS environments with 90 Windows-based EC2 instances running.NET apps and SQL Server HA clusters with resilient architecture vetted by AWS Well Architected Review.
• Implemented deployment automation system to streamline setup/updates (OctopusDeploy, Powershell).
• Implemented systems to support ITSM processes including event, change, incident, & problem mgmt.
• Established controls based on ITSM/ITIL, ISO 27001/27002, & CSA to achieve SOC2 attestation.

Frisco, TX USA · Acquired BY Verint (TELLIGENT CARVE-OUT)

• Technology Leader for private company providing open-source email (Zimbra) and social community software (Telligent). Telligent offered as SaaS solution with customers like Microsoft, ExxonMobil, & BCBS.
• Responsible for the people, process, and technology running SaaS environments & Corporate IT.
• Built and managed SaaS environments in traditional data centers in the US (Rackspace) running Windows Server,.NET applications, and SQL Server HA Clusters with uptime SLA of 99.9% per month.
• Managed Corporate IT services including staff, infrastructure, business applications, information security, and service desk operations for main offices in the US and India and satellite offices/remote workers.
• Established documented policies, processes, and procedures based on ITSM and ISO 27001/27002.
• Sole DBA responsible for all database work and daily involvement in systems, network, and app administration.

Frisco, TX USA · Sao Paulo, BRA · Bogota, COL

• Technology Leader for private company providing Mobile App SaaS solution used by CPG companies to manage delivery, field services, & retail execution. Used by customers like Unilever, L'Oreal, & Carlsberg.
• Responsible for the people, process, and technology running SaaS environments in traditional data centers with.NET apps and SQL Server HA clusters. Uptime SLA of 99.9% per quarter.
• Managed Corporate IT services including staff, infrastructure, business apps, information security, and service desk for global offices and 500 employees in 8 countries including USA, Brazil, Colombia, & Russia.
• Established controls based on ITSM and ISO 27001/27002 and maintained SAS 70.
• Performed systems, network, database, and app administration as part of day-to-day responsibilities.

Frisco, TX USA

• Senior Director in Oracle's Global IT Organization responsible for managing the internal business relationship with the Hardware Systems/Solaris division formed out of the Sun Microsystems acquisition.
• Managed strategic and tactical alignment between Hardware Systems/Solaris teams and Global IT teams.
• Member of Sun Microsystems acquisition team that planned/executed integration into Oracle.
• Member of PMO responsible for reviewing, approving, sourcing, and tracking all Global IT projects.
• Member of ITSM Transformation team that successfully implemented ITSM/ITIL within Global IT.
• Owner of CIO Customer Debrief process and member of Strategic Priority Planning team.

Frisco, TX USA · Acquired BY Oracle

• Technology Leader for private company providing suite of insurance software solutions. Grew through acquisitions and organic growth to reach 2,400 customers. Acquired by Oracle.
• Led Product Delivery team responsible for on premises software and SaaS operations.
• Led Product Development and Professional Services across suite of products.
• Led Corporate IT responsible for infrastructure, security, and support of offices and 600 employees.
• Managed development of “Policyware” Web-based agency management system for MGAs/E&S brokers.
• Conducted technical due diligence for acquisitions and post-acquisition infra/product integration.

Dallas, TX USA · Acquired BY Skywire Software

• Technology Leader for startup providing SaaS solution used primarily by tech companies to provide web self-service and reduce support costs. Used by companies like Dell, Radio Shack, Abbott Labs, and AON.
• Led SaaS Operations including the people, process, and technology that provided multi-instance SaaS solution hosted in traditional data center (Rackspace) built on Windows, ASP, COM, and SQL Server.
• Led Product Development & Professional Services including management of software development teams responsible for maintaining/evolving product and developing solutions for custom customer requirements.
• Led Corporate IT team responsible for internal infrastructure, business applications, information security, and service desk operations for one main office and 100 onsite/remote employees across the US.
• Designed and implemented a true multi-tenant SaaS version of product with credit card sign-up process.

Dallas, TX USA · Chicago, IL USA · Toronto, Canada

• Software development and project management experience in consulting firms and small companies including Tactica Technology Group, Daugherty Systems, LinkedPlanet, 1st Global, and TTI. Projects & roles included:
• Tactica - MilitaryHub.com: Project Manager and Technical Lead for team that developed and successfully deployed Web-based community for military members and their families funded by Ross Perot.
• Tactica - WinningHabits.com: Project Manager and Technical Lead for team that developed and successfully deployed SaaS solution that provides corporate wellness programs.
• Tactica - BestFares.com: Lead developer for top travel deals website of the "Godfather of budget travel and deals" Tom Parsons.
• LinkedPlanet - Taco Bell/JDS Restaurants: Developer on team that built a web-based restaurant management system large TX/LA Taco Bell franchisee.
• Daugherty Systems - Beacon Eye Institute: Developer and DBA on a large team that built new web-based patient management system for leading provider of laser eye surgery in the USA and Canada.