Karlee Henderson Email & Phone Number

Farmington, Utah, United States

Ogden, Utah, United States

I am currently seeking a new role after a layoff at Udo. I'd love to find another opportunity in Customer Success for a tech company, but I am open to learning of other opportunities as well.

Farmington, Utah, United States

• Developed and managed multiple relationships with clients and healthcare providers, ensuring a smooth implementation experience of Udo’s products and services.• Educated healthcare providers and their administrators on best practices regarding Udo’s secure, HIPAA-compliant communication services and tech solutions. • Renewed contracts for clients and offered expansion of licenses and new products. • Prospected and solicited new clients through referrals, references, and other advocacies.

Salt Lake City, Utah, United States

• Managed projects of about 10 interior designers, with 10+ projects each for out-of-state clients.• Oversaw and delegated tasks to a project coordinator while serving as primary contact for the warehouse, operations, showroom, claims, and marketing departments. • Set and upheld project deadlines and ensured projects stayed within budget and scope.• Addressed and resolved customer complaints and issues regarding design projects.

Salt Lake City, Utah, United States

• Managed projects of 4 interior designers catering to a variety of styles and budgets. • Contacted outside vendors to arrange measurements for glass, paint, lighting installation, and/or cabinetry and ensured proper delivery and coordination of installations.• Conducted weekly team meetings with designers and collaborated to streamline operations.• Interfaced with clients on sales orders and payment, and submitted claims for damaged items.

Taylorsville, Utah, United States

• Coordinated and implemented a matching process for children/adults in homes and families.• Prepared and monitored budgets, and coordinated with state agencies to provide funding.• Communicated with state agencies and executive directors throughout the state of Utah.• Received all referrals from state agencies in need of RISE’s person-centered services.

Taylorsville, Utah, United States

• Coordinated services for a caseload of 16 foster children and adults with disabilities.• Taught everyday techniques to autistic and developmentally delayed children and adults.• Advocated for client needs in housing, health, community access, and overall well-being.• Maintained client files based on state regulations and ensured up-to-date documentation. • Worked and coordinated teams of professionals, supporting each client physically, mentally, emotionally, socially, and spiritually.

Ogden, Utah, United States

• Managed the receptionist area, including scheduling patient appointments, answering incoming calls, and greeting patients and families.• Maintained security, monitored logbook, and dispersed incoming mail to correct recipients.

Ogden, Utah, United States

• Provided resources and services to mothers of lower income and/or limited privilege.• Participated in multi-disciplinary discharge planning and assessments.