Karlee Benner Email & Phone Number

Santa Monica, Ca, Us

Los Angeles Metropolitan Area

Los Angeles, California, United States

- Planned, executed analysis, and delivered user experience and product research using in-depth moderated interviews, unmoderated testing, and surveys for mobile, tablet, desktop/laptop and CTV product innovations-Worked closely with stakeholders to understand/clarify business questions to translate into research objectives and develop appropriate research plans. Provided stakeholders with guidance and direction to ensure materials are optimized for maximum learning.

Costa Mesa, California

- Triangulated qualitative, quantitative research and analytics to provide data-backed recommendations on user experience enhancements to improve CRO- Lead post-test readouts of analysis for stakeholders, providing a deep and insightful cross tabulation of findings to help shape Ecommerce business decisions- Built desktop, tablet and mobile wireframes based on qualitative and quantitative data to provide designers guidelines for optimization

San Clemente, Ca

- Conducted qualitative and quantitative market research studies (i.e. consumer insight surveys, product testing) to support strategic, tactical decision-making to establish new products and/or improving old products.- Created extensive product research and consumer satisfaction surveys- Established a Consumer Insights and Field Testing program to center and perfect innovations and existing products.- Created a comprehensive database of consumers which established target demographics (age, gender, location, interests, etc.)

San Clemente, Ca

- Utilize lab equipment to ensure product quality - Martindale abrasion - Durawash/Miele/Gyro wash - Colorfastness to crocking (Wet and Dry), Accelerated Laundering, and Perspirations - Moisture Wicking Test - CETMA/NAHM measurements- Five Point Fit and Inspection System