Operations Associate
CurrentIn this position, I am responsible for helping with daily tasks such as outreach to patients, scheduling emergency department follow-ups, working with offices to create a streamlined scheduling process, and ensuring patient care is the number one priority. I am also responsible for working closely with the Programs team to make certain that the daily operations run smoothly across our market. I am responsible for creating daily assignments for our team, training concierges on our market-specific protocols, and making sure the team is operating at its maximum potential.