Karl Evans work email
- Valid
- Valid
Karl Evans personal email
I believe support should fuel growth, not frustration.In my experience, too many people encounter disinterested support teams, focused on targets instead of customer needs. I’m driven by a different approach – prioritising the customer experience and using every interaction as a chance to build long-term relationships. My mission is to turn problems into growth opportunities, helping businesses improve while making support a true asset.
-
CeoFixate Apr 2024 - PresentEmpowering businesses with tailored solutions for sustainable growth.Our teams are committed to offering more than just outsourcing – we provide a complete service designed to help companies thrive. Whether it’s through expert advice, strategic guidance, or the right mix of resources, we’re here to drive long-term success. Our mission is to partner with businesses, understand their unique challenges, and deliver solutions that make a real impact. It’s about being the support they need, when they need it, to fuel their growth and build lasting success. -
Coo - Support Solutions, Sigma Technology DevelopmentSigma Technology Group Aug 2018 - Mar 2024Göteborg, Västra Götaland, SeSupport Solutions at Sigma Technology Operating from sites in Göteborg, Bengaluru, Hyderabad and Orlando., an organisation dedicated to providing the very best in customer support.Providing everything from individual consultants to assist with operational development and improvement through to complete delivery responsibility across multiple locations.We always strive to be better, this is why we invest in developing tools, processes and structures that drive this continuous improvement day after day. -
Global Support ManagerVolvo Group Trucks Technology Oct 2013 - Aug 2018Göteborg, SeProcess developer for both the Quality and Support process, ensuring we had the right structures and ways of working to fulfil our strategies and wanted position. With the support process, I had overall responsibility for the handling of all end-user support cases, whilst also driving quality improvements for the end customer.I had overall global responsibility for the daily operation with 5 sites located across the globe. All sites worked as one team, to the same targets and standards, providing consistent, reliable, and on-demand support no matter what is required or where the request comes from.Having overall visibility and responsibility for support with a direct connection to quality allows for operation synergies and waste reduction throughout the process, and across multiple functions to provide better service and reduced operating costs. -
Quality & Technical Support ManagerVolvo Group Trucks Technology Jun 2011 - Oct 2013Göteborg, SeManager for the process, quality and support team in Göteborg, process responsible for the global support. Part of the product support system management team, developing, maintaining and supporting diagnostic systems, instructions and information.Responsible for project delivery quality, ISO compliance and end-user support target fulfilment.
-
Product Quality EngineerVolvo Trucks Uk Jan 2010 - Jun 2011Warwick, GbProviding technical and commercial support towards internal workshops, customers and end-users. Connecting support costs with warranty and goodwill spend to improve quality, reducing the overall risk to both the customer and organisation, leading to increased customer loyalty. -
Cost Control Project LeaderVolvo Trucks Uk Sep 2009 - Jan 2010Warwick, GbTargeted assignment, to identify the cause for a budget overspend and put in place actions to solve the negative financial trend.
-
Case Management Process ManagerVolvo Truck Corporation Oct 2008 - Sep 2009Gothenburg, Sweden, SeOverall global responsibility to lead, drive and develop the issue Management Process, alongside the handling system, enabling the process and system supporting it to be perfectly aligned, giving greater efficiency and effectiveness. -
Product Quality EngineerVolvo Trucks Uk Sep 2003 - Oct 2008Warwick, GbAs the product quality engineer responsible for veracious parts of the product range I collect issues reported by dealers and customers, analyse warranty/goodwill spend, look at possible fixes and report my findings to the design departments. Once an issue has been looked into we may decide to implement a local fix or support a technical solution to be produced across the product range. The other main role we have s to support the dealer network in resolving one-off issues via the product quality helpdesk or visits.
-
Hgv TechnicianVolvo Truck And Bus Centre South & East Aug 1996 - Sep 2003Hayes, Middlesex, GbMechanical vehicle engineering, maintenance, repair and support
Karl Evans Skills
Karl Evans Education Details
-
Stephenson CollegeEngineering
Frequently Asked Questions about Karl Evans
What company does Karl Evans work for?
Karl Evans works for Fixate
What is Karl Evans's role at the current company?
Karl Evans's current role is CEO at FIXATE.
What is Karl Evans's email address?
Karl Evans's email address is ka****@****lvo.com
What schools did Karl Evans attend?
Karl Evans attended Stephenson College.
What are some of Karl Evans's interests?
Karl Evans has interest in Innovation, Design, Cooking, Skiing, Development And Coaching, Photography, Mounting Biking.
What skills is Karl Evans known for?
Karl Evans has skills like Quality Management, Automotive, Vehicles, Change Management, Automotive Aftermarket, Continuous Improvement, Customer Satisfaction, Process Improvement, Management, Automotive Engineering, Product Development, Customer Support.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial