Karley Johnston Email & Phone Number

Huntington Beach, California, United States

Ensures our CRM captures all data relevant to important touchpoints in the customer life cycle.Maintains accurate and reliable lists of segmented customers.

Rancho Dominguez, California

• Answered and forwarded phone calls to the appropriate person.
• Followed up with vendors to check status on orders placed.
• Updated databases to reflect current information.
• Managed files for Accounts Receivable (AR) and Accounts Payable (AP)
• Assisted with special projects (Power Point, Excel)

Newport Beach, CA

• Ran daily operations ensuring store presented current inventory
• Operated and completed transactions prioritizing customer happiness and speed.
• Assisted in ordering merchandise to reflect store inventory needs
• Addressed customer inquiries with a solution-oriented mindset.
• Collaborated with customers on special orders to ensure high quality and customer satisfaction

• Promoted to TAP Supervisor Holiday 2015
• Managed a team of 5-10 people, ensuring product was processed and pushed to the floor correctly.
• Responsible for visual presentation with current items driving increase in store sales.
• Resolved customer concerns and complaints and worked closely with management to ensure maximum accountability.

Bachelor Of Business Administration - Bba, Marketing

Activities and Societies: Alpha Chi Omega

Associate'S Degree, Business, Management, Marketing, And Related Support Services

While at Orange Coast College I completed my AA in Business Administration. I also earned three certificates, including Leadership.