I'm focused on helping merchant, acquiring and co-brand partners with their pressing strategic challenges. My principle emphasis is on merchant solution development, consultative selling, market leadership, revenue and profitability generation and strategic client management. I lead the sales of MasterCard Advisors' products and services to merchants by designing and directing the execution of the strategy and successfully closing complex merchant sales.

Led NPD’s largest Sector, U.S. Technology, comprised of 5 practices (Consumer Tech, Commercial Tech, Entertainment, Mobile & Games). Responsible for all aspects of Consumer Tech including sales, account management, industry analysis, creation and implementation of marketing strategy and new product development . Managed 8 direct reports; 85 total staff. • Created synergy across practices and delivered on objectives while managing across a matrixed organization • Grew Consumer Tech practice 9% through improved: client renewal rates; contract terms with built-in increases; new product sales; Sales alignment; Corporate support, data quality, and process efficiency.• Leveraged Salesforce.com as an enabler of quota setting, pipeline management, strategy, marketing and professional development across Sales and Account Management teams• Optimized team alignment and upgraded talent in 50% of positions; directly led to amplified revenue growth.

Ran NPD’s largest practice and a full P&L. Oversaw client-facing resources including Sales, Industry Analysts, and Account Managers. Directed dedicated Product Development and Marketing team. Managed 7 direct reports; 30 total staff.• Integrated Wal-Mart into Consumer POS data set with limited disruption; passed-through 25% price increase through value substantiation. Coached team through challenging client discussions.• Improved account coverage, support, efficiencies, cross-selling, team engagement, and alignment of incentive pay - while decreasing travel expenses; achieved by assigning accounts regionally.• Lifted Employee Morale scores from consistently below average to above; achieved 2013 Manager rating of 6.7 vs. company average 5.9. Empowered team and increased manager visibility and communications. • Added $1+ million revenue (2% year-over-year) F2011 and 1% F2012. Returned unit to growth and achieved profit target via aggressive cost management and by removing execution conflicts across Sales teams.

Selected to turn-around 2 significant LOBs while continuing to manage Commercial Technology. Clarified and aligned team’s direction. Managed 4 direct reports; 16 total team. Negotiated for internal resources.• Took over 2 troubled businesses (IT & Printing) and increased revenue and profit. Realigned dedicated resources, improved team efficiencies, and applied stringent cost controls.• Increased client engagement and reduced conflicts between Consumer & Commercial Technology teams. Reduced administrative burdens and complexity through clear communication of team goals and priorities. • Grew revenue 7% and profit 39%, despite global recession. Prioritized clients and product resources, amplified business development resources, reduced controllable expenses, and improved coding efficiencies.

Tapped to launch new Office Supplies business and take-over ailing Software line while continuing leadership of Commercial Tech. Developed synergy with Office Supplies team. Managed 4 direct reports; 10 total team.

Managed Technology Distribution and Commercial Reseller LOBs’ and client relationships. Led team with 3 direct reports. Matrix-managed across groups for shared Business Development and Client Support resources.