A pro-active focused and committed professional, with 36 years of extensive expertise gained within the Travel and Tour Operating industry. Commercially astute, with the ability to identify business opportunities and implement effective promotional and/or marketing activities to raise the company profile and maximize business opportunities on a year-to-year expansion. An accomplished time manager, organizer, and change manager, capable of conceptualizing, introducing, and integrating innovative strategies, and streamlining resources to maximize performance and quality standards to ensure the ongoing provision of the highest standards of customer care. A well-presented, confident, and articulate communicator and negotiator at all levels, who commands respect and credibility by projecting a professional image.I am an integral part of 360 Golf Holidays and Eagle Golf Tours Websites, where we hand-pick each golf hotel and course to offer only the very best tried and tested golf holiday packages, we are now also a FEEFO Platinum Trusted Company - continuing to provide a service second-to-none to all of our loyal and trusted customers.Key Skills• Operational Management:• Maintaining excellence in customer care.• Allocating resources, both human and material, to maximize performance and efficiency.• Planning, organizing, and coordinating Group opportunities- across all sales channels.• Identifying and following up on business opportunities, instigating initial contact, and following through with key decision-makers to raise the company profile and awareness of services available.• Identifying and selecting suppliers/wholesalers ensuring cost-effectiveness.• Negotiating and finalizing supplier contracts in all areas.• Ongoing Supplier Management at all levels ensuring the smooth daily operation between all business partners.• Identifying opportunities & initiating proposals and solutions to improve website content in all areas.• Identifying, negotiating, and implementing of Marketing opportunities with all suppliers maximizing key sales opportunities.