Karli Spence, Maot Email & Phone Number

Oakland, California, United States

• Created and delivered subject-specific trainings for local and regional teams of professionals• Served as department representative in multi-disciplinary clinics, collaborating with other professionals to screen for client needs and provide solutions in a dynamic, fast-paced setting• Managed a book of 50+ clients, successfully improving customer outcomes by managing each client journey from onboarding to point of completion through regular evaluation of success metrics and adjusting strategy as necessary• Recognized as a leader and tapped by management to train and mentor new hires, student interns, and internal stakeholders

Sf Bay Area, Ca

Areas of specialty: • Early childhood development• Behavior modification• Strategies for selective eaters• Parenting during a pandemic

Seattle, Wa

• Served as a member of the team tasked with providing consultation and professional expertise regarding the design and build-out of a brand new, state-of-the-art clinic in our downtown Seattle location• Consulted on organizational processes to make accessing and providing care more streamlined and efficient • Executed timely and concise communication with other professionals, including physicians, physical therapists, speech therapists and lactation consultants to provide a high-quality customer experience while delivering cost-savings to the organization

Torrance, Ca

• Created and implemented success plans for a caseload of 30+ clients at a given time, providing each with personalized service to meet specific established goals • Successfully completed professional, concise, and timely documentation for the purpose of reimbursement and success planning

Santa Monica, Ca

• Provided evidence-based occupational therapy services to children of diverse ages with a variety of developmental disabilities, autism spectrum disorders and sensory processing difficulties • Gained experience incorporating a variety of programs into treatment, including AMPS Cognitive Training, Integrated Listening Systems, Willbarger Deep Pressure and Proprioceptive Technique, among others

• Created and implemented a quarterly outreach strategy to contact potential nonprofit grant applicants• Acted as the first point of contact for potential applicants, providing personalized consultations around Service Grant offerings with an orientation toward customer service excellence• Supported the application review and interview process, and communicated the Foundation’s award decisions to nonprofit grantees• Planned and executed quarterly trainings for nonprofit grantees and corporate volunteers• Supported the Director of Development in fundraising efforts by booking travel and completing other special projects as needed

Master Of Arts (M.A.), Occupational Therapy

Activities and Societies: Accepted for and successfully completed a Level 2 fieldwork in the Acute Rehab and Outpatient departments.

Bachelor'S Degree, Communication

Activities and Societies: - Graduated Cum Laude - Received “Newshound Award” for top of class in Journalistic Writing - Spearheaded.