Karli Spence, Maot Email & Phone Number

Oakland, California, United States

• Created and delivered subject-specific trainings for local and regional teams of professionals
• Served as department representative in multi-disciplinary clinics, collaborating with other professionals to screen for client needs and provide solutions in a dynamic, fast-paced setting
• Managed a book of 50+ clients, successfully improving customer outcomes by managing each client journey from onboarding to point of completion through regular evaluation of success metrics and adjusting strategy as.
• Recognized as a leader and tapped by management to train and mentor new hires, student interns, and internal stakeholders

SF Bay Area, CA

• Areas of specialty:
• Early childhood development
• Behavior modification
• Strategies for selective eaters
• Parenting during a pandemic

Seattle, WA

• Served as a member of the team tasked with providing consultation and professional expertise regarding the design and build-out of a brand new, state-of-the-art clinic in our downtown Seattle location
• Consulted on organizational processes to make accessing and providing care more streamlined and efficient
• Executed timely and concise communication with other professionals, including physicians, physical therapists, speech therapists and lactation consultants to provide a high-quality customer experience while delivering.

Torrance, CA

• Created and implemented success plans for a caseload of 30+ clients at a given time, providing each with personalized service to meet specific established goals
• Successfully completed professional, concise, and timely documentation for the purpose of reimbursement and success planning

Santa Monica, CA

• Provided evidence-based occupational therapy services to children of diverse ages with a variety of developmental disabilities, autism spectrum disorders and sensory processing difficulties
• Gained experience incorporating a variety of programs into treatment, including AMPS Cognitive Training, Integrated Listening Systems, Willbarger Deep Pressure and Proprioceptive Technique, among others

• Created and implemented a quarterly outreach strategy to contact potential nonprofit grant applicants
• Acted as the first point of contact for potential applicants, providing personalized consultations around Service Grant offerings with an orientation toward customer service excellence
• Supported the application review and interview process, and communicated the Foundation’s award decisions to nonprofit grantees
• Planned and executed quarterly trainings for nonprofit grantees and corporate volunteers
• Supported the Director of Development in fundraising efforts by booking travel and completing other special projects as needed

Master Of Arts (M.A.), Occupational Therapy

Activities and Societies: Accepted for and successfully completed a Level 2 fieldwork in the Acute Rehab and Outpatient departments at.

Bachelor'S Degree, Communication

Activities and Societies: - Graduated Cum Laude - Received “Newshound Award” for top of class in Journalistic Writing - Spearheaded a.