Tower Education Technologies, a B-Corporation, recognizes that over 80% of all universities and colleges around the world are under-represented or underserved in the strategic areas of institutional growth, faculty development, curriculum development, student engagement, and internationalization. A cost-effective, comprehensive, cloud-based solution that combines a quality academic service platform, global collaboration solution, and an analytics-focused technology tool is in great need. American Higher Education Alliance has been a strategic account of Tower's, and is proud to be working with them to define the global market needs and provide individuals and institutions around the world with options to utilize the platform at low- or no-cost.

I help institutions around the world utilize technology to network and collaborate, create innovative programs and curricula, and break down barriers to educate students in this global, digital era. I utilize cross-team communication, requirements gathering, business process mapping, training, product evangelism, and client advocacy to yield effective results in institutional growth, faculty development and a more internationalized student body.

Creates strategic product positioning, marketing and sales enablement materials for the Student Information and Finance, HR & Payroll solutions. Liaises with Sales, Customer Enablement Management and Professional Services teams. Owns corporate GISV and ISV partnerships with Microsoft Corporation.

Responsible for creating strategic product positioning of ERP solutions for the North American and international markets. Serve as the subject matter expert and evangelist, providing education, support and enablement to the Sales, Account Management, and Professional Services teams. • Create and communicate the value proposition and differentiators for each solution• Conduct market analysis and sizing for each product line, including identifying the buyer and influencer personas and determining messaging for each audience• Perform competitive intelligence, analyze information and prepare internal training materials and battle cards• Manage corporate launch process and internal stakeholders team, from project kickoff to release• Develop sales enablement materials, including internal training presentations, score cards, call center talk tracks and scripted PowerPoint decks• Design and present Webinars, trade show presentations and industry conference sessions• Assist with digital marketing activities • Direct the learning content and special programs for the annual CampusInsight Users Group conference• Liaise with clients, solicit and manage feedback and expectations through Product Advisory Councils

Managed Product Owner Team of 10 resources, developed processes for standardizing the scrum skill set and guided adoption of Microsoft TFS. Directed the corporate Product Launch Process, ensuring organizational readiness upon new product or feature set delivery. Liaised with international sales and professional services teams, interpreting and advocating for unique client needs while driving best practices. Provided cross-divisional leadership on a variety of formal and informal internal company projects, including the New Employee Orientation Program.

Directed a matrixed team of resources that supported the Development, Project Management and Professional Services Teams for a complex, agile, multi-year, and multi-phase software and service project that had significant revenue goals and defined a new market position for the Company. Wrote requirements and determined delivery milestones based on market analysis, client needs, and the long term strategies and goals of the organization. Educated and mentored new team members to understand the market, the significance of the early adopter clients and contracts, and served as a subject matter expert helping to drive the business and its processes.

Managed team of five product managers and product owners, driving the cross-functional resources necessary to ensure the successful definition, delivery and maintenance of software products. Championed and advocated for multiple product lines internally and externally through formalized marketing channels, client meetings, industry conferences and trade publications. Coordinate with release manager, ensuring products were delivered in time frames that reflected higher education business cycles.

Product Manager, Institutional Advancement SolutionsCorporate expert in higher education fundraising and alumni relations practice, challenged to retain clients and develop new business for a $5 million institutional advancement division. Developed the solution roadmap and managed the portfolio resulting in brand new product and service offerings utilizing market planning/analysis, build/buy/partner analysis and skills in product marketing, new business development, client relationship management, and corporate-wide leadership. Published author of multiple articles. Served as expert resource and presented at industry association conferences, national and regional client conferences.

Pre-sales application consultant responsible for presenting executive overviews and detailed software demonstrations. Additionally, I conducted prospect and client business process discovery evaluations, and composed RFP responses.

College cabinet member overseeing the admission, financial aid distribution and merit-based scholarship processes for prospective students to the private, Lutheran-affiliated college.

Admission recruiter for New England territory who increased enrollment from those states by 25%. Additional responsibilities for recruiting students interested in music, theatre and art, as well as students of the Lutheran faith. Managed tour guide staff of 40 students and 100-member student ambassador program.