- Serve as the primary liaison for all volunteers, providing comprehensive information on volunteer opportunities and organizational involvement.- Spearhead volunteer recruitment and management initiatives, including oversight of programs such as Connections Friday, Mock Interview sessions, and employment training.- Conduct onboarding, orientation, and ongoing training for volunteers to align with organizational goals and client needs.- Research and implement growth strategies for the volunteer program, developing surveys, events, and engagement opportunities to foster community involvement.- Maintain meticulous records of volunteer activities and interactions using the Bloomerang database, ensuring data accuracy and timely report generation.- Collaborate with the Outreach & Operations Director to support events, fundraising, and outreach efforts, contributing to organizational success.- Participate in community outreach and networking events to recruit volunteers, clients, and partners, enhancing hiring and funding opportunities.- Develop and administer an extended paid client internship program, focusing on candidate identification, skills matching, onboarding, and evaluation.- Cultivate new corporate and community partnerships to meet Maryland New Directions’ strategic needs, maintaining high standards of professionalism.

As a freelance writer, I am responsible for researching, composing and editing original search engine optimized content. I started blogging and managing a personal development blog in October 2014. As a site founder, I am the sole editor and publisher. I designed and developed the website layout, logo, and vision. I produce content for both the blog and newsletter with an intimate audience. I develop both relevant and special-themed content to attract readers
. I am also responsible for most of the graphics unless otherwise noted. I edit, photograph, and posted on various subjects including personal development, personal finance, and fitness.

As a contributing writer, I am responsible for researching, composing and editing original search engine optimized content.

Recruited and developed staff for the College Ambassador Program.Supervised and supported a team of College Ambassadors and managed day-to-day workload.Collaborated to execute public health campaigns and bi-monthly newsletters.Managed content schedule and content creation through various media types, including email, blogs, and social media sites. Managed relationships and engagement with vendors, contractors, and sponsors.Recruited and hired speakers for on-site and virtual public health events.Track and report the outcome of outreach efforts.Ensued the program meets compliance with sponsors and funding vehicles.

As the Project Manager, I worked with the Executive Director to plan and implement the events. I scouted, recruited, and hired event presenters. I developed the foundation’s biweekly newsletter and helped grow the newsletter to 1k in 3 months through community and virtual outreach. I helped to recruit college ambassadors for the college ambassador program. I continued some of my duties as an Ambassador, like acting as a community liaison at community outreach events and developing workshops on health topics as well as content for the online community. I supervised the College Ambassadors at community outreach events and designed and developed graphics for the events booklet. I was also the main point of contact with the organization for the workshop presenters.

Next, I was hired as the Project Assistant for Kickstart. As the Kickstart Project Assistant, I was responsible for recruiting and interviewing workshop facilitators and social influencers to staff the annual women’s health fair. I coordinated soundcheck for the workshop presenters and supervised volunteers responsible for ensuring rooms were turned over and classes started and ended on time. In addition, I was responsible for coordinating meetings, conference calls and corporate communications for the department; as well as, travel itineraries for the out of town facilitators. I created itineraries for all workshop facilitators and department heads as well as assisted with the assembling of gift baskets for guests and facilitators.

As a volunteer writer and website ambassador. My responsibilities included providing original content for the website and the social media site. I was also responsible for representing the organization at community events speaking to people about the online publication and getting them to subscribe to the site.

As a Realtor’s Assistant, I was responsible for a host of office and administrative support duties. Including managing the client database, email marketing, social media branding, and writing copy for MLS, brochures, and ads. I also coordinated photography of listings and other photo ops for the realtor’s brand and served as the primary point of contact for transaction management.

As a Provider Services Advocate I was responsible for responding to telephone inquiries from the Medicare provider community & accessing multiple systems to determine customer issues. I would analyze claim edits and audits to determine the reason(s) for claim denials and provide excellent service by engaging in dialogue with all customers. I would respond to the customers' needs and requests to ensure each customer's encounter is positive and productive.

As a Title Agent’s Administrative Assistant, I was responsible for ordering all necessary title searches and processing closing transactions (from beginning to end). I was responsible for preparing the HUD-1 Settlement Sheet and closing documents. In addition, I contacted all parties involved in the transaction to coordinate closing time, date(s) and locations. I processed documents for filling following settlement including the Deed, Mortgage, Power of Attorney, Satisfactions, etc. for recording with the county office. I also issued the title insurance policy and performed light receptionist duties when Title Agent was in a settlement or away from her desk.