Karl Jaeger Email & Phone Number

Boston

- Project manager for Java/JSP/Oracle based application which distributed sales and marketing content to HP.com.- Business Analyst for .Net/SQL-Server2008 based content acquisition application.- Improved application performance and reduced capacity issues and down-time.- Developed a suite of application regression test cases, facilitated daily project testing meetings and drove resolution of defects. - Streamlined data model release process reducing development team involvement.- Reduced Help Desk support tickets through creation of reports (TOAD/Oracle 11r2) for common requests and creation of online Help documentation for End Users using Macromedia’s RoboHELP.

- Managed the development and support of Quotation, Product Configuration and Pricelist tools that support HP's worldwide Channel Partners.- Designed and eveloped system interfaces for HP Order Fulfillment application.- Conducted planning, analysis and development of programs for Order Fulfillment systems related to the divestiture of the Workstation Manufacturing division.

• Designed and developed extract and load processes in COBOL-II/DB2 for the Order Fulfillment application.• Designed and developed a reporting environment for Order Processing and Fulfillment activities. Reporting environment used IBM’s Query Management Facility (QMF) for coding of SQL reports was populated using COBOLII programs extracting data from an IMS database.

- Responsibile for development and support of Student Systems and Payroll systems at client site NH College (now SNHU).- Performed installation and maintenance of Computer Associates Financial applications.