Karl J. Williams Email and Phone Number

Big data analysis for buried wire service load management

Level 1 Manager for AT&T Consultative selling of wired, wireless, and data services to new and existing customer baseExecuting the AT&T service first principle Inventory ManagementMobile store operationsExceeding company goals and achieving a high close ratioSamsung Certified

• Building two (2) successful Sales teams from scratch at the same time. MetroNet / AT&T • Hiring, Training, Motivating and Inspiring new and seasoned team members• Interviewing and selecting the perfect candidates for the team• Daily time management, tracking and, contact with the sales team• Exceeding company goals, and promoting Team members to higher levels• 100% ownership of the success or failure of the team.• Creating new training materials, and sales processes for the MetroNet campaign• Verbal and Written communication of updated specials from our Partners

Performing needs analysis for new and existing customer base. counseling customers on the products and services they qualify for, to find the right fit for their budget and protection level needed.

Responsible for Growth in Tire, On-site, and Service center Sales. Covering the State of Michigan and 3 Main Centers

Consultative sales of, high speed internet, cable television and phone service to residential consumers. In the Mid Michigan footprint!Created fantastic working relationships with all departments in the Mid Michigan officeWas the spear head to have several new extensions added into the systems footprint growing the customer base for the companySet the Mid Michigan sales records in 2016 and 2017 Most sales in a Day, Month, and Year Ranked in the top 10 sales reps company wide

Promoted to Center Service Manager store #157 Kalamazoo MichiganImproved customer relations with several SM trucking companies, and was able to deepen the relationships with the County Sheriff, City Police, Fire and public services.Completely revamped the center creating More work space and a better workflow leading into a safer more productive work environment, Created SOPs for sales reps to help with getting their customers tire orders placed and trackedReduced Old "out of date, discontinued" inventory and reduced the amounts of "Lost" inventory by Finding those Items and performing correct counting, Completely revamped and organized the stores inventory and centrally located Inventory in strategic sites in the center, allowing for faster retrieval, safer working conditions and easier access.found better vendors for many of the centers consumables and negotiated prices to help save the center money and give our customers even better quality and service. all of these were integral in getting the center below budget for the year as well as reduced injuries, happier customers and staff.