Key representative of the company in communicating important decisions to business stakeholders and the publicManaging the company’s overall development and ensuring that general operations run seamlessly as employees accomplish established goalsMaking strategic and financial decisions that determine the trajectory of the companyMonitoring budgets, resources, and procedures by working with cross-functional teamsCreating a positive company culture through leadership

Working on frontend/backend/mobile-native projects. Angular on frontend, NodeJS on backend, Ionic on mobile-native projects. Typescript used on all fronts. Slowly moving from Angular to React on frontend.

Cooperating with different development and operations teams within Playtech to facilitate the troubleshooting and resolution of major issues on infrastructure and software level.Coordinating investigation and troubleshooting with 3rd parties.Overseeing the handling and having full awareness of all licensee support requests, incidents, software defects, problems and risks.Acting as the first point of escalation for the licensee and managing the prioritization of open topics while ensuring that these are being handled in the most efficient manner.Maintaining the availability and technical integrity of Playtech services offered to a licensee, identifying and raising risks that may have impact on the desired level of service.Verifying the maintainability of new products and services and ensuring that business development activities do not affect the availability of production services.Producing various operational reports for internal & external audiences.Gaining full understanding and maintaining up to date overview of licensee services, logical setup of solutions and 3rd party integrations.Aligning licensee operational procedures with their counterparts in licensee organization, identifying support improvement opportunities and managing support optimization programs with licensee.

Provide unbiased insights and ideas from a third point-of-view.

Develop and implement procedures for identifying Internet advertising needs. Help redesign the brand and bring a product to market while making key strategic decisions regarding marketing.

Using CRM contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services. Main sales were done regarding Global Internship Programme (GIP), where foreigners were brought to Estonia to work in local companies.

Develop and implement procedures for identifying advertising needs. Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.