Carlos Eduardo Carmo Email & Phone Number

Dublin, Ie

Ireland

✔️Leverage exceptional managerial skills and a natural flair for leading a team of customer service professionals in a fast paced, client centric, service environment.✔️Execute a host of senior routines including; training and development of teams, rostering, inventory management, cash management, performance monitoring and all aspects pertinent to client satisfaction.✔️Foster a cohesive team environment fueled by respect, motivation and collaboration; executing exceptional communication and interpersonal skills.✔️Spearhead brand awareness and best practice excellence, consistently driving performance and product satisfaction.Successful Projects & Achievements✔️Entrusted with a leadership role due to exceptional performance, a sense of responsibility and a keen interest in acquiring new skills and knowledge.✔️Received an outstanding performance review from a mystery shopper client, 5 stars, thanks to impeccable client relationship management skills and attention to detail.

Dublin, County Dublin, Ireland

Working developing tools and information based on Marketing Artificial Intelligence, Data Science Tools & Advanced Data Analytics

Dublin, County Dublin, Ireland

✔️Studied cloud-based web and mobile development, data management, networking and virtualization, operating systems and architecture, and mobile development projects.✔️Guided Technology Project: For the final project, created an SPA with a booking system for repairs, using the SPRING BOOT as framework in the back end, easily connected with front end and database creating all tables with every attribute in addition to a register page to register staff and offered services.✔️Web Development & Data Manipulation: Designed and implemented a database for the HR department, translated a database model into a live database using SQL commands, then built the back end using JAVA7.✔️Networking & Virtualisation: Built a small network to connect the users through virtual servers, cloning VM’s and CLI, setting administrator passwords and firewalls using best practices.✔️Operating Systems & Architecture: Developed the OS&A and N&V project, built a small network for the end users using Ubuntu OS, then recommended solutions based on best practices in the maintenance of a secure system, identifying risks and implementing recovery measures.✔️Software Developments Fundamentals: Created a programme for a Rugby Club’s management, illustrated and related object-oriented concepts (encapsulation, inheritance, polymorphism).✔️Algorithms & Constructors: Created custom data structures and algorithms for a library system to manage stock and borrowings, while using various data structures available, such as lists, queues and stacks.✔️Mobile Development: Developed an API-based mobile application project in Ionic using Angular, based on the TV series Breaking Bad.

Dublin, County Dublin, Ireland

✔️A period of time dedicated to the relocation to Ireland; held a series of part time roles in the leisure and food service industries wherebycore soft skills such as communications, collaboration, customer service, time management, critical thinking and crisis management were leveraged. ✔️Performed duties in fast paced, English speaking environments to exceptionally high levels of excellence.

Brazil

✔️Conducted a wealth of routines pertinent to office operations, including; filing, professional correspondence, itinerary management, scheduling of meetings, requirements gathering, internal communications etc.✔️Provided pertinent support regarding the IT infrastructure, debugging the Oracle GC system, providing basic server maintenance and repairs, and communicating with the supplier Help Desk to troubleshoot technical issues.✔️Produced and analysed statistical information via technological systems; mining for data, analyzing results and reporting findings.✔️Coordinated interviews and collected a variety of information/data with clients, public offices in addition to city halls, market and justice departments.

Higher National Diploma, Computer And Information Sciences And Support Services, Computer Science

Modules: Introduction to Computing, Introduction to Programming, Maths for Computing, Operating Systems & Architecture, Databases.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Completed 3/4 years of study

English Language And Literature/Letters

English Student

Learning English language

English Student, C1

English Pre intermediate

Bacharelado Em Engenharia, Construction Trades

Licentiate Degree, Matemática

Bachelor Of Technology - Btech, Petroleum Technology/Technician