Feast your eyes on a one man band, a solo training virtuoso, specializing in instructional design and blended learning delivery. Producing quality online content, I wear the hats of script writer, director, cinematographer, editor, and audio engineer. My content covers a wide range of topics such as generative AI, ERP, Teams, SharePoint, on-boarding, industrial safety, and much more. Dubbed "The Face of IT" by the IT Director because of my ability to connect with the workers, I deliver… Show more Feast your eyes on a one man band, a solo training virtuoso, specializing in instructional design and blended learning delivery. Producing quality online content, I wear the hats of script writer, director, cinematographer, editor, and audio engineer. My content covers a wide range of topics such as generative AI, ERP, Teams, SharePoint, on-boarding, industrial safety, and much more. Dubbed "The Face of IT" by the IT Director because of my ability to connect with the workers, I deliver services desk-side, virtually or in classroom settings. or via cloud-based LMS. Single-handedly executed a migration of all 1000+ users and all content from one LMS system to TalentLMS ahead of schedule. My efforts sourcing, deploying and end-to-end production of content on an E-learning portal enabled over 37,000 hours of sessions between 2015 and 2022 alone. Computer classes were transformed from day-long marathons to task-specific sprints, more than tripling annual classroom attendance. Collaboration with the Safety team enabled the conversion of safety announcements and dozens of face-to-face courses to online delivery. Deliverables include topical necessities like basic cybersecurity and soft skills including leadership, task and time management, team building, improvisation exercises to spark creativity, effective listening and more. Custom on-demand training and micro-learning meets the needs of everyone’s schedules. I strive to help people work better. Show less

Developing & conducting short duration evening and weekend face-to-face and virtual courses and seminars on diverse topics of interest to the community at large, including but not limited to: Social media, generative AI, the 'cloud', basic cybersecurity for the masses, PC troubleshooting, office productivity, listening skills, improv concepts to spark creativity and team building, writing for social media and blogging.

Creativity and team building coaching, using improvisation exercises for university business students and corporate teams. Mentoring on leadership, effective listening, time and task management, conflict awareness. Advice to clients on technology upgrades, selection and purchases.

Although my role on departure was Test Technologist, I was hired as a Training Developer, responsible for content development and delivery for data and voice security systems. I was invited to join various product development teams to give input on usability; have performed system integration testing; been a part of computer application integration design; developed and proofed user documentation; performed systems troubleshooting. I became an SME on anti-virus applications; performed testing… Show more Although my role on departure was Test Technologist, I was hired as a Training Developer, responsible for content development and delivery for data and voice security systems. I was invited to join various product development teams to give input on usability; have performed system integration testing; been a part of computer application integration design; developed and proofed user documentation; performed systems troubleshooting. I became an SME on anti-virus applications; performed testing in OS hardening projects; was the lead on a network monitoring application; learned router configuration on the fly; and much more. Show less

Working at the Calgary Campus (also known as ABES). Responsible for teaching adults in a re-training program to prepare for an entry level position in IT support. Subjects included but were not limited to DOS; Windows; Hardware; MS Office; Networking Essentials. ABES specialized in giving students more than technical training, making sure they re-learned how to be a student and included career transition skills.

Managed as many as 15 apprentice & journeyman Telecommunications & IT Technicians.