Business relationship management - Proactive strategic relationship planning between cloud portfolio owners, captured in a shared account plan with executive summary and heat map for each solution area. Includes participation in steering committees for infrastructure topics and projects, maintaining a contact network across the ecosystem, escalation of risks to the customer experience or solution quality.• Business satisfaction - Governance of KPIs to capture the effectiveness and value that GCS provides to SAP, as an overall business partner within the company. Structure qualitative and quantitative feedback for stakeholder action in the shared action plan. Drive collaboration between GCS and SAP leaders on budget goals and create shared understanding of priorities, expectations, and responsibilities. Build partnerships with Line of Business (LoB) executive-level customers to proactively deliver expertise, refine engagement model for infrastructure topics and improve value of GCS delivered services.• Facilitate co-development efforts in the cloud business for tools and systems. • Proactive crisis management - Modular framework in alliance with SAP Security group focused on protecting and continuing operation of SAP's infrastructure and data centers running SAP business workloads. • Provide transparent LoB cross-program status to GCS senior leadership.Active member of SAP's Diversity, Equity & Inclusion.Serve as SAP’s primary North American Facilitator for the “Activating Men for Parity” program where Bias, Inclusive Leadership, Gender Intelligence and Sponsorship are explored with organizational leaders in month long small group cohorts.Invited to present at SAP’s International Women’s Day "Breaking the Bias" in and International Men’s Day "Unpacking Positive Masculinity"Brought the SAP Black Employee Network, and the Corporate Social Responsibility Offices (CSR) from both SAP and Intel together to help the oldest HBCU in the US, Wilberforce University.

Serve SAP client companies to increase customer retention, renewals, and up-sells by building strong relationships with key customer stakeholders and helping customers maximize the value of their partnership with SAP.Provide Effective Commercial ManagementAccount PlanningProvide Solution Guidance for SAP productsTerritory ManagementCreate Customer CommunityResponsible for managing $5.2 million Annual Contract Value to a portfolio of eight high value enterprise customers through collaborative executive relationships.Achieved 100% Performance for 2018, 2019 and 2020.

Founded in 2002, 3D Results offers a range of Organization Strategy, Talent Management and Human Resource Consulting services. 3D Results consultants work with organizations ranging from Fortune 100 companies to start-ups, in all cases with the goal of aligning the organization to the strategy. Developing the culture, making teams more effective, and inspiring the growth of leaders is the comprehensive yet flexible approach to improving the performance of the organization.

Faculty for Human Resources undergraduate level courses; curriculum development.

Full service consulting on all facets of HR, HCM, organizational design and people engagement.

Conduct individual, team, and organizational level assessments/interventions for numerous diverse corporate clients. Administer, interpret, and integrate selected psychological instruments to meet client objectives, including: coaching, career development, employment screening, disability, and fitness for duty/return to work, & custody cases. Provide psychotherapy to high functioning adults, couples, and families. Supervise doctoral students during their one-year rotation at the practice.

Faculty for Clinical Psychology and I/O Psychology graduate level courses, curriculum development, dissertation committees, student advisor. Department Co-Chair: Masters in Organizational and Counseling Psychology (2006 – 2007)Instructor for: Foundations in Counseling & Organizational Consulting, Advanced Abnormal Psychology, Advanced Personality Theory, Intervention & AssessmentAdditional responsibilities: Dissertation Committee member for individual students; student adviser

P&L responsibility for executive level retained search operations.

Part of 4 person call center providing HR support for multi-national workforce.